NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower agents with One NovelVox Platform to assist customers across voice, email, chat, social & instant messaging channels. NovelVox industry-optimized solutions are designed to complement leading contact CC technologies including Genesys, Cisco, Avaya, Amazon Connect, etc. With over 14 years of customer service optimization experience, 300+ successful deployments across 20+ countries, and industry-optimized solutions for Banking, Healthcare, Insurance, Credit Unions, Government, Telecom, Retail, and more – NovelVox is redefining agent experience for top brands, globally.
View Top Employees from NovelVox| Website | https://www.novelvox.com/ |
| Revenue | $22 million |
| Employees | 170 (155 on RocketReach) |
| Founded | 2008 |
| Address | 760 Old Roswell Rd Suite 392, Roswell, Georgia 30076, US |
| Phone | (301) 202-3672 |
| Technologies |
JavaScript,
HTML,
PHP
+67 more
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| Industry | IT Services and IT Consulting, Business Services General, Software, Unified Desktops, Business Services, Computer Telephony Integration, Contact Center Management Tools, Productivity Monitoring System, Customer Service, Monitoring and Analytics |
| Web Rank | 7 Million |
| Keywords | Customer Service |
| SIC | SIC Code 73 Companies, SIC Code 737 Companies |
| NAICS | NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 541511 Companies, NAICS Code 54151 Companies, NAICS Code 5415 Companies |
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NovelVox Questions
The NovelVox annual revenue was $22 million in 2024.
Amit Gandhi is the CEO of NovelVox.
155 people are employed at NovelVox.
NovelVox is based in Roswell, Georgia.
The NAICS codes for NovelVox are [541, 54, 541511, 54151, 5415].
The SIC codes for NovelVox are [73, 737].
Top NovelVox Employees
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