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Nimesh Dhanak Location
Sydney, NSW, AU
Nimesh Dhanak Work
Head of Workforce Optimisation and Performance Management @ (January 2012 - Present)
Manager -Technical Services @ (January 2008 - January 2012)
Senior Consultant @ (October 2004 - January 2008)
Technical Specialist @ (January 2000 - January 2004)
Nimesh Dhanak Education
University of the West of England
Bachelor Of Arts (International Business, French)
1995-1999
Nimesh Dhanak Skills
Change Leadership
Emotional Intelligence
High Performance Cultures
Contact Centre
Workforce Management
Genesys
Call Center
Customer Experience
Contact Centers
Outsourcing
IVR
Service Delivery
Avaya
Pre-sales
Vendor Management
Call Centers
System Deployment
Workforce Planning
Capacity Planning
Unified Communications
CTI
Project Delivery
Performance Management
BPO
Nimesh Dhanak Summary
Nimesh Dhanak, based in Sydney, NSW, AU, is currently a Head of Workforce Optimisation and Performance Management at Call Design. Nimesh Dhanak brings experience from previous roles at Call Design and Aspect Software. Nimesh Dhanak holds a 1995 - 1999 Bachelor Of Arts in International Business, French @ University of the West of England. With a robust skill set that includes Change Leadership, Emotional Intelligence, High Performance Cultures, Contact Centre, Workforce Management and more. Nimesh Dhanak has 2 emails and 1 mobile phone numbers on RocketReach.
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