Carol Ritchie's Location
Brisbane City, QLD, AU
Carol Ritchie's Work
- Workforce Optimisation Consultant @ Call Design
- Workforce Planning Analyst @ Medibank
- Senior Workforce Optimisation Consultant @ Call Design
- WFO Trainer @ Call Design
- WFM Trainer and Consultant @ Verint
- Workforce Planning Specialist @ HSBC
- Senior Forecast Analyst @ GE Capital
- Senior Resource Analyst @ Virgin Media
Carol Ritchie's Education
- St John's Comprehensive1981 - 1987
Carol Ritchie's Skills
- Workforce Management
- Forecasting
- Resource Management
- Call Center
- Contact Centre
- Analysis
- Customer Experience
- Excel
- Performance Management
- Planning
Carol Ritchie's Summary
Carol Ritchie, based in Brisbane City, QLD, AU, is currently a Workforce Optimisation Consultant at Call Design, bringing experience from previous roles at Medibank, Call Design and Verint. Carol Ritchie holds a 1981 - 1987 St John's Comprehensive. With a robust skill set that includes Workforce Management, Forecasting, Resource Management, Call Center, Contact Centre and more, Carol Ritchie contributes valuable insights to the industry. Carol Ritchie has 2 emails on RocketReach.
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