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Backed by leading AI visionaries and trusted by Fortune 50 brands, Netomi delivers the only agent-centric CX platform proven at global scale. Deployed in weeks, our full-stack, omnichannel solution orchestrates runtime-reasoning agents that plan, act, and continuously optimize customer interactions across chat, voice, email, and messaging—in Autopilot or Co-Pilot mode. Pre-built integrations seamlessly connect to every major desk, CRM, or home-grown system, while open MCP gateways and A2A links expand agent collaboration across enterprise domains, powering customer interactions with live data. A sanctioned generative-AI layer ensures security, compliance, and brand consistency. Outcome-guided playbooks and a no-code studio empower business teams to build, govern, and optimize workflows without engineering support. With Netomi, enterprises aren’t just responding to customers. They’re anticipating needs, resolving issues before they arise, and building lasting customer love. It’s the foundation for a new era of proactive, preemptive care that transforms CX from a cost center into a competitive advantage.

Website https://www.netomi.com
Revenue $42.4 million
Funding $30 million
Employees 252 (207 on RocketReach)
Founded 2016
Address 400 Concar Dr, San Mateo, California 94402, US
Phone (209) 763-8664
Industry Artificial Intelligence, Software, Digital Marketing, Software Development, Customer Relationship Management (Crm) Software, Business/Productivity Software, Software Development & Design, Data and Analytics, Automation/Workflow Software, Conversational Commerce, Science and Engineering, Marketing, Mobile, Customer Service, Consumer Engagement, Personalization, Sales and Marketing, E-Commerce, Social Marketing, Commerce and Shopping, SaaS, Messaging, Enterprise Software, Machine Learning
Web Rank 6 Million
Keywords Customer Support, Customer Experience Ai, Ai Chatbots, Generative Ai, Conversational Ai, Enterprise Ai, Brand Safety, Ai For Business, Multimodal Ai, Ai Customer Service, Artificial Intelligence, Machine Learning, Deep Learning, Natural Language Processing, Nlp, Conversational Intelligence, Ai Solutions, Ai Platform, Data Analytics
Competitors LivePerson, Intercom, Drift, Conversica, Manychat, Botpress, Zendesk Sell, Friends Electric, Overseas Examinations Commission, Tidio +37 more (view full list)
SIC SIC Code 737 Companies, SIC Code 73 Companies
NAICS NAICS Code 511210 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies, NAICS Code 51 Companies, NAICS Code 51121 Companies, NAICS Code 511 Companies, NAICS Code 5112 Companies

Netomi Questions

The Netomi annual revenue was $42.4 million in 2026.

Puneet Mehta is the Founder and CEO of Netomi.

207 people are employed at Netomi.

Netomi is based in San Mateo, California.

The NAICS codes for Netomi are [511210, 54, 541, 51, 51121, 511, 5112].

The SIC codes for Netomi are [737, 73].

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