Mike O'Rourke Email & Phone Number
Vice President of Customer Support @ Wasabi Technologies
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Mike O'Rourke Location
- Massachusetts, United States
Mike O'Rourke Work
- Vice President of Customer Support @ (March 2024 - Present)
- Director of Customer Support @ (October 2018 - Present)
- Senior Manager, Solaris and Network Domain, Global Systems Support @ (June 2013 - October 2018)
- Director of Technical Support Engineering @ (May 2009 - June 2013)
- Director of Customer Support and Systems Engineering @ (December 2005 - May 2009)
- Director of Customer Systems Engineering @ (January 2004 - December 2005)
- Director Customer Systems Engineering @ (January 2000 - January 2004)
- Manager Internet Telecommunications Business Group Access Products @ Nortel Networks (June 1998 - July 2000)
- Principal Data Network Engineer @ Bay Networks (September 1995 - June 1998)
- Principal Systems Engineer and Manager Third Line Pre and Post Sales Customer Support @ Xylogics (January 1993 - September 1995)
Mike O'Rourke Education
- University of Southern California
Masters (Physiology)
1987-1989 - University of Southern California
Bachelor Of Science (Biology, Physiology, Exercise Science)
1983-1987
Mike O'Rourke Skills
- SIP
- IP
- VoIP
- Networking
- Ethernet
- Telecommunications
- TCP/IP
- Systems Engineering
- Unified Communications
- Wireless
- Network Architecture
- SNMP
- Solaris
- Mobile Devices
- Network Design
- MPLS
- Product Management
- Embedded Systems
- LTE
- SIP Trunking
- H.323
- Escalations Management
- Technical Support
- Customer Service
- Customer Support
- Customer Satisfaction
Mike O'Rourke Summary
- Mike O'Rourke, based in Massachusetts, United States, is currently a Vice President of Customer Support at Wasabi Technologies. Mike O'Rourke brings experience from previous roles at Wasabi Technologies, Inc., Oracle, Acme Packet and Covergence. Mike O'Rourke holds a 1987 - 1989 Masters in Physiology @ University of Southern California. With a robust skill set that includes SIP, IP, VoIP, Networking, Ethernet and more. Mike O'Rourke has 2 emails and 2 mobile phone numbers on RocketReach.
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