Michelle Castillo Email & Phone Number
Executive Vice President of Operations @ Redial BPO
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Michelle Castillo Location
- Wilmington, NC, US
Michelle Castillo Work
- Executive Vice President of Operations @ (May 2024 - Present)
- Sr Vice President Corporate Services @ (September 2020 - May 2024)
- Executive Vice President @ (January 2013 - January 2015)
- Executive Vice President @ kgbdeals (January 2010 - January 2012)
- Senior Vice President of Global Operations and COO @ (June 2000 - January 2020)
Michelle Castillo Education
- University of North Carolina at Charlotte
Michelle Castillo Skills
- Leadership
- Customer Experience
- Customer Relationship Management Crm
- BPO
- Cross Functional Team
- Call Center
- Executive Management
- Account Management
- Customer Retention
- Start Ups
- Customer Satisfaction
- Telecommunications
- Business Analysis
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Workforce Management
- Strategy
- Operations Management
- Contact Centers
- Program Management
- Business Process
- Cross Functional Team Leadership
- Change Management
- Training
- Customer Service
- Business Process Improvement
- Management
- Project Management
- Outsourcing
- Call Centers
- Service Delivery
- CRM
- Performance Management
- Team Building
- Business Process Outsourcing Bpo
- Customer Relationship Management
- Business Process Outsourcing
Michelle Castillo Summary
- Michelle Castillo, based in Wilmington, NC, US, is currently a Executive Vice President of Operations at Redial BPO. Michelle Castillo brings experience from previous roles at GlowTouch Technologies, 118118Money, kgbdeals and kgb. Michelle Castillo holds a University of North Carolina at Charlotte. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, BPO, Cross Functional Team and more. Michelle Castillo has 4 emails and 2 mobile phone numbers on RocketReach.
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