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Michelle Castillo Location
Wilmington, NC, US
Michelle Castillo Work
2024 -now Executive Vice President of Operations @
2020 -2024 Sr Vice President Corporate Services @
2000 -2020 Senior Vice President of Global Operations and COO @
2013 -2015 Executive Vice President @
2010 -2012 Executive Vice President @ kgbdeals
Michelle Castillo Education
University of North Carolina at Charlotte
Michelle Castillo Skills
Leadership
Customer Experience
Customer Relationship Management Crm
BPO
Cross Functional Team
Call Center
Executive Management
Account Management
Customer Retention
Start Ups
Customer Satisfaction
Telecommunications
Business Analysis
Vendor Management
Team Management
Team Leadership
Process Improvement
Strategic Planning
Workforce Management
Strategy
Operations Management
Contact Centers
Program Management
Business Process
Cross Functional Team Leadership
Change Management
Training
Customer Service
Business Process Improvement
Management
Project Management
Outsourcing
Call Centers
Service Delivery
CRM
Performance Management
Team Building
Business Process Outsourcing Bpo
Customer Relationship Management
Business Process Outsourcing
Michelle Castillo Summary
Michelle Castillo, based in Wilmington, NC, US, is currently a Executive Vice President of Operations at Redial BPO. Michelle Castillo brings experience from previous roles at GlowTouch Technologies, kgb, 118118Money and kgbdeals. Michelle Castillo holds a University of North Carolina at Charlotte. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, BPO, Cross Functional Team and more. Michelle Castillo has 4 emails and 2 mobile phone numbers on RocketReach.
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