Elder Gonzalez Email & Phone Number
Vice President of Client Services @ Redial BPO
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Elder Gonzalez Location
- Guatemala
Elder Gonzalez Work
- Vice President of Client Services @ (April 2024 - Present)
- Vice President Of Business Development @ (December 2021 - April 2024)
- Director of Business Development and Client Relations @ (November 2013 - December 2021)
- Training and Quality Assurance Manager @ (April 2012 - November 2013)
- Customer Service Representative @ (December 2009 - April 2012)
Elder Gonzalez Education
- Universidad Galileo
Bachelor's degree (Marketing)
2020-2023 - GAIA Business School
Bachelor of Business Administration - BBA (Business Administration and Management, General)
2015-2018
Elder Gonzalez Skills
- Account Management
- Business Administration
- Business Development
- Business Process
- CRM
- Call Centers
- Client Relations
- Contact Centers
- Customer Retention
- Customer Satisfaction
- Customer Service
- Email Marketing
- Google Analytics
- HubSpot
- Leadership
- Lean Six Sigma
- Liaison
- Management
- Marketing Strategy
- Negotiation
- Online Marketing
- Operational Strategy
- Operations Management
- Performance Improvement
- Process Improvement
- Request for Proposal (RFP)
- Six Sigma
- Strategic Planning
- Streaming Media
- Team Building
- Team Leadership
- Training
- Vendor Management
- Coaching
- Customer Experience
- Salesforce.com
- Software Quality Assurance
- E Commerce
- Digital Media
- Start Ups
- SEM
- Web Analytics
- Development
- Project Management
- Business Strategy
- Quality Assurance
- Product Management
- Entrepreneurship
- Business Analysis
- Agile Methodologies
- Analytics
- Cross Functional Team Leadership
- Mobile Devices
- Public Speaking
- Lead Generation
- Research
- Telecommunications
- Digital Marketing
- Call Center
- Quality Management
- Change Management
- Online Advertising
- Sales
- Competitive Analysis
- Market Research
- Inbound Marketing
- Outsourcing
- Team Management
Elder Gonzalez Summary
- Elder Gonzalez, based in Guatemala, is currently a Vice President of Client Services at Redial BPO. Elder Gonzalez brings experience from previous roles at World Connection and [24]7.ai. Elder Gonzalez holds a 2020 - 2023 Bachelor's degree in Marketing @ Universidad Galileo. With a robust skill set that includes Account Management, Business Administration, Business Development, Business Process, CRM and more. Elder Gonzalez has 2 emails and 1 mobile phone numbers on RocketReach.
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