Bilingual English and Spanish Contact Center and BPO in Guatemala City and Boise Idaho! Request Pricing: US 📞: 949-743-2689 www.worldconnection.com World Connection is a mid-sized, bi-lingual contact center and BPO with locations in Guatemala City, Guatemala, and Boise, Idaho. We are large enough to handle more than 2,000 agents, yet small enough to be flexible and provide the individual attention you need and want from a partner. We believe in being a true extension of your company and brand and focus not only on achieving metrics and maintaining high levels of service but also on achieving your long-term business goals. At World Connection, we understand that our success depends on your success. That's why we built a company we would want to do business with. You will never be just another customer at World Connection. You will always have direct access to everyone from your agents, all the way up to the president.
| Website | http://www.worldconnection.com |
| Revenue | $17.4 million |
| Employees | 357 (190 on RocketReach) |
| Founded | 2011 |
| Technologies |
JavaScript
,
HTML
,
PHP
+13 more
(view full list)
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| Industry | Outsourcing and Offshoring Consulting |
| Keywords | Bpo Services, Business Process Outsourcing, Bpo Solutions, Customer Service Outsourcing, Contact Center Outsourcing, Outsourced Contact Center, Contact Center Solutions, Call Center Services, Outsourced Customer Support, Customer Service Solutions, Call Center Outsourcing Solutions, Customer Support Outsourcing, Multilingual Support, Customer Experience Management, International Call Center, Contact Center Technology, Omnichannel Customer Service, Global Customer Support |
| Competitors | Google, Amplitude, CleverTap, Pendo.io, Segment, Mixpanel, Heap, Appboy, Char Software, Inc. +54 more (view full list) |
Looking for a particular World Connection employee's phone or email?
The World Connection annual revenue was $17.4 million in 2026.
Bobby Hopkins is the Chief Sales Officer of World Connection.
190 people are employed at World Connection.