2007 -
2014 Customer Service Manager @ McGraw Communications
2003 -
2007 Repair Manager @
2001 -
2003 Environmental Scientist @
1998 -
1999 EH and S @
Michael Redmond Education
State University of New York at Binghamton
BA (Environmental Studies)
1993
-
1997
Xaverian High School 1989
-
1993
Michael Redmond Skills
Telecommunications
VoIP
Project Management
Strategic Planning
Product Management
Microsoft Excel
Microsoft Office
Account Management
Management
Contract Negotiation
Product Development
Vendor Management
Process Improvement
Negotiation
SIP Trunking
Hosted Voice
Cloud Storage
Unified Communications
Customer Service
Call Center Development
ACD Management
Network Engineering
Sales
Troubleshooting
Call Centers
Leadership
Wireless
Telephony
Solution Selling
Cloud Computing
Voice over IP (VoIP)
Managed Services
Wireless Technologies
Contact Centers
Environmental Compliance
Molecular Biology
Research
Voice Over Ip Voip
Team Leadership
Voice Over Ip
Michael Redmond Summary
Michael Redmond, based in New York, NY, US, is currently a Director of Service Assurance at Pure IP. Michael Redmond brings experience from previous roles at Lightpath, Altice USA and BCM One. Michael Redmond holds a 1993 - 1997 BA in Environmental Studies @ State University of New York at Binghamton. With a robust skill set that includes Telecommunications, VoIP, Project Management, Strategic Planning, Product Management and more. Michael Redmond has 2 emails and 2 mobile phone numbers on RocketReach.
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