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Michael Hanratty Location
United Kingdom
Michael Hanratty Work
Chief Technology and Information Officer (CTIO) @ (April 2023 - Present)
Director IT Services @ (October 2021 - April 2023)
VP Technology @ (May 2015 - January 2022)
Tech Manager UK and Ireland @ (September 2009 - May 2015)
UK Technology Manager @ ICICI OneSource (September 2006 - September 2010)
Technology Manager @ (May 2002 - September 2006)
Senior Technical Consultant @ CCC Network Systems (February 2001 - March 2002)
Technical Consultant @ CCC Network Systems (September 1999 - February 2001)
Technical Support Engineer @ South Eastern Health & Social Care Trust (June 1996 - February 1998)
Michael Hanratty Skills
Service Delivery
BPO
Vendor Management
Transition Management
Outsourcing
Offshoring
Team Management
Call Centers
Sla
Contact Centers
IT Service Management
ITIL
Workforce Management
IT Operations
Solution Architecture
Telecommunications
Pre-sales
Service Management
Incident Management
Business Transformation
IT Outsourcing
Troubleshooting
Business Development
Strategic Planning
Program Management
Marketing
Management
Pre Sales
Integration
Michael Hanratty Summary
Michael Hanratty, based in United Kingdom, is currently a Chief Technology and Information Officer (CTIO) at HGS - Hinduja Global Solutions. Michael Hanratty brings experience from previous roles at HGS - Hinduja Global Solutions, Firstsource Solutions Limited and ICICI OneSource. With a robust skill set that includes Service Delivery, BPO, Vendor Management, Transition Management, Outsourcing and more. Michael Hanratty has 2 emails and 1 mobile phone numbers on RocketReach.
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