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Michael Hanratty Location
United Kingdom
Michael Hanratty Work
Chief Technology and Information Officer (CTIO) @ (April 2023 - Present)
Director IT Services @ (October 2021 - April 2023)
VP Technology @ (May 2015 - January 2022)
Tech Manager UK and Ireland @ (September 2009 - May 2015)
UK Technology Manager @ ICICI OneSource (September 2006 - September 2010)
Technology Manager @ (May 2002 - September 2006)
Senior Technical Consultant @ CCC Network Systems (February 2001 - March 2002)
Technical Consultant @ CCC Network Systems (September 1999 - February 2001)
Technical Support Engineer @ South Eastern Health & Social Care Trust (June 1996 - February 1998)
Michael Hanratty Skills
BPO
Business Transformation
Call Centers
Contact Centers
IT Operations
IT Outsourcing
IT Service Management
ITIL
Incident Management
Offshoring
Outsourcing
Pre-sales
SLA
Service Delivery
Service Management
Solution Architecture
Team Management
Telecommunications
Transition Management
Vendor Management
Workforce Management
Troubleshooting
Business Development
Strategic Planning
Program Management
Marketing
Management
Pre Sales
Integration
Michael Hanratty Summary
Michael Hanratty, based in United Kingdom, is currently a Chief Technology and Information Officer (CTIO) at HGS - Hinduja Global Solutions. Michael Hanratty brings experience from previous roles at HGS - Hinduja Global Solutions, Firstsource Solutions Limited and ICICI OneSource. With a robust skill set that includes BPO, Business Transformation, Call Centers, Contact Centers, IT Operations and more. Michael Hanratty has 2 emails and 1 mobile phone numbers on RocketReach.
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