Michael Burdsall Email & Phone Number
Strategic Account Manager @ Avaya
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Michael Burdsall Location
- Aurora, IL, US
Michael Burdsall Work
- 2015 -now Strategic Account Manager @
- 2013 -2014 Contact Center Account Manager @
- 2012 -2012 Account Executive @
- 2008 -2012 Channel Manager @
- 1999 -2008 Senior Solutions Consultant @
Michael Burdsall Education
- Northern Illinois University 1988-1992
Michael Burdsall Skills
- Contact Centers
- Unified Communications
- Call Centers
- Channel Partners
- Workforce Management
- IVR
- Enterprise Software
- VoIP
- Account Management
- Customer Experience
- CTI
- Customer Satisfaction
- Solution Selling
- Speech Analytics
- ACD
- SaaS
- Performance Management
- Telephony
- Professional Services
- Business Development
- Management
- Quality Management
- Call Logging
- SIP
- Vendor Management
- Sales Management
- Call Center
- Cloud Computing
- Private Cloud
- Hybrid Cloud
- Customer Engagement
- Wireless Networking
- Video Conferencing
- Audio Conferencing
- Web Conferencing
- Strategic Planning
- Voice Over Ip Voip
- Microsoft Excel
- Integration
- Hybris
- Voice Over Ip
Michael Burdsall Summary
- Michael Burdsall, based in Aurora, IL, US, is currently a Strategic Account Manager at Avaya. Michael Burdsall brings experience from previous roles at Avaya and Aspect Software. Michael Burdsall holds a 1988 - 1992 Northern Illinois University. With a robust skill set that includes Contact Centers, Unified Communications, Call Centers, Channel Partners, Workforce Management and more. Michael Burdsall has 2 emails and 1 mobile phone numbers on RocketReach.
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