mHelpDesk Technology Stack

AddThis provides social engagement tools, APIs and services personalizing websites for engagement, monetization and traffic boosting

Local SEO tools andlLocal citation building for local search agencies, consultants & local businesses.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook pixel is a snippet of JavaScript code that allows customers to track visitor activity on their website.

GlobeNewswire is an American press release distribution company, headquartered in Los Angeles, California.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Targeted advertising on LinkedIn

Amazon CloudFront is a content delivery web service.

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

Docker Cloud allows IT Ops team to deploy & manage Dockerized applications, from single container apps to distributed microservices stacks to any infrastructure.

GitLab is a web-based Git-repository manager with wiki, issue-tracking and CI/CD pipeline features, using an open-source license, developed by GitLab Inc.

Google Firebase is an application development platform for creating mobile and web applications.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

IIS (Internet Information Services) is an extensible web server created by Microsoft for use with Windows NT family

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

DataTables is a table enhancing plug-in for the jQuery Javascript library, adding sorting, paging and filtering abilities to plain HTML tables with minimal effort. If client prefer to use a package manager such as NPM or Bower, distribution repositories are available with software.

Elasticsearch is a search server based on Lucene that provides a distributed, multitenant-capable full-text search engine.

ELK stack provides centralized logging in order to identify problems with servers or applications and allows to search all the logs in a single place.

FlexSlider is a free responsive jQuery slider toolkit that supported in all major browsers with navigation options & touch swipe support.

The AppDynamics is an Application Intelligence Platform empowers todays software-defined businesses with the ability to proactively manage and optimize the most complex software environments in real time, and in production. So at every point in time, Customers can know more, and know it faster.

Datadog is a monitoring service for IT, dev & ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into a unified view of IT infrastructure. Datadog capabilities are provided on a SaaS-based data analytics platform that enables multiple teams to work collaborativ.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Looker is data analytics platform that makes it possible for everyone to discover, explore and understand their business data.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Capterra is a free online marketplace vendor serving as an intermediary between buyers and technology vendors within the software industry.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Intercom, Inc. is the engages in wholesale, distribution, and manufacturing of long-distance prepaid calling cards and prepaid wireless products.

LiveChat is to Loved worldwide Used by over 24,000 companies delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars.

NewVoiceMedias cloud contact center and inside sales platform delivers more successful conversations.

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging.

Salesforce Forms helps to create forms to collect data from your site visitors and submit the data to standard or custom Salesforce objects.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

SendGrid cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. SendGrid provides reliable email delivery, scalability and real-time analytics along with flexible API's that make custom integration a breeze.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.

Google Sheets is a spreadsheet program for data analysis.

Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.

Metaal HRM is a human resources management system (HRMS) which allows users to manage employees, performance, attendance, pay, recruitment and training.

mHelpDesk is the easiest and most powerful software solution for your service and repair business.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

OpsGenie is an alerting and on-call management solution for dev & ops teams designed to notify the right people at the right time.

Tableau Software is a business intelligence and analytics solution that offers a range of integrated products to help users visualize and understand their data.

Optimizely is the world's leading experimentation platform, enabling businesses to deliver continuous experimentation and personalization.

GoPayment is a payment management and mobile payment gateway allowing vendors to process credit card transactions via mobile application. The mobile payment platform uses a credit card reader plugin enabling users to processGoPayment amounts and request customer electronic signatures via a touch sensitive screen.

QuickBooks Desktop is the quintessential accounting software for small business owners featuring invoicing, revenue tracking, and inventory tracking capabilities.

The QuickBooks Online solution puts small businesses in complete control of their accounting and provides free online support, from setup to support. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, customer 'Pay Now' button, mobile website allows photographic references and all with auto-synchronization.

The CRE Suite is a cloud-based real estate investment analysis platform which provides commercial real estate acquisitions and development teams with the tools to analyze and underwrite complex properties and portfolios.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

SSL.com provides SSL/TLS & digital certificates to secure & encrypt data with 4096-bit SSL/TLS certificates, trusted by all browser.

UserVoice is a product feedback management software dedicated to enabling businesses to make data-driven product decisions and prioritize feature requests.