Matt Thompson Email & Phone Number
Vice President, Customer Success @ StackHawk
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Matt Thompson Location
- Louisville, CO, US
Matt Thompson Work
- Vice President, Customer Success @ (July 2023 - Present)
- Vice President, Customer Success and Interim COO @ (August 2019 - July 2023)
- Sr. Vice President, Operations and Success @ Glowpoint, Inc. (December 2013 - July 2019)
- Director, Conferencing Operations @ Glowpoint, Inc. (March 2013 - November 2013)
- Sr. Director, Operations @ Affinity VideoNet (November 2010 - February 2013)
- Director of Operations @ (December 2005 - November 2010)
- Operations Manager @ Raindance Communications (January 2002 - December 2005)
Matt Thompson Education
- University of Colorado Boulder
BA
1994-1998 - University of Phoenix
MBA
Matt Thompson Skills
- AI-Driven Customer Operations
- Account Expansion
- Account Management
- Application Security
- Artificial Intelligence (AI)
- Board level experience
- Business Intelligence (BI)
- CRM
- Change Management
- Churn Reduction
- Cross-functional Team Leadership
- Customer Experience
- Customer Lifecycle Management
- Customer Onboarding
- Customer Retention
- Customer Success
- Data Analysis
- Developer Tools
- Digital Transformation
- Enterprise Software
- Executive Stakeholder Management
- Generative AI
- Go-to-Market Strategy
- Health Scoring
- Leadership
- M&A Integration
- Managed Services
- Management
- Net Revenue Retention (NRR)
- Operational Excellence
- Operations Management
- Planhat
- Process Improvement
- Product Adoption
- Revenue Operations
- SaaS Customer Success
- SaaS Metrics
- Salesforce.com
- Snowflake
- Software as a Service (SaaS)
- Solutions Engineering
- Strategic Partnerships
- Strategic Planning
- Team Building
- Team Leadership
- Vendor Management
- Workflow Automation
- Zendesk
- Customer Satisfaction
- Telecommunications
- SaaS
- Troubleshooting
- Customer Service
- Integration
- B2B
- Acquisition Integration
- ServiceNow
- Video Conferencing
- Business Process Improvement
- NetSuite
- Cloud Computing
- Strategy
- Project Management
- Training
- Unified Communications
- Technical Support
- Professional Services
- Lync
- Skype for Business
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Software as a Service Saas
- Cross Functional Team Leadership
- Customer Relationship Management
- Software as a Service
Matt Thompson Summary
- Matt Thompson, based in Louisville, CO, US, is currently a Vice President, Customer Success at StackHawk. Matt Thompson brings experience from previous roles at Section, Glowpoint, Inc. and Affinity VideoNet. Matt Thompson holds a 1994 - 1998 BA @ University of Colorado Boulder. With a robust skill set that includes AI-Driven Customer Operations, Account Expansion, Account Management, Application Security, Artificial Intelligence (AI) and more. Matt Thompson has 2 emails and 1 mobile phone numbers on RocketReach.
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