Matt Serrano Email

IT Operations Manager @ Concentrix

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Matt Serrano Location

Valenzuela, NCR, PH

Matt Serrano Work

2026 - now IT Operations Manager @ Concentrix
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2023 - 2026 IT Operations Supervisor @ Concentrix
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2022 - 2023 IT Service Delivery Lead @ Motortrade Nationwide Corporation
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2020 - 2022 IT Deployment Lead @ Afni, Inc.
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2019 - 2019 IT Operations Team Lead @ Caspo Ltd.
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2018 - 2019 IT Service Desk Supervisor @ Webb Fontaine
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2011 - 2018 IT Service Desk Supervisor @ TeleTech Philippines
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2011 - 2011 Service Delivery Engineer @ Transcom
2010 - 2010 Technical Support Engineer @ Five9
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2006 - 2009 Tier II Support Engineer @ SYKES

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Matt Serrano Education

Don Bosco Technical College, Mandaluyong
Bachelor of Science - BS (Electrical, Electronics and Communications Engineering)

Matt Serrano Skills

Incident Management
Service Desk
Problem Management

ITIL
Service Desk Management
Service Management

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Matt Serrano Summary

Matt Serrano, based in Valenzuela, NCR, PH, is currently a IT Operations Manager at Concentrix. Matt Serrano brings experience from previous roles at Concentrix, Motortrade Nationwide Corporation, Afni Philippines Inc. and Caspo Ltd.. Matt Serrano holds a Bachelor of Science - BS in Electrical, Electronics and Communications Engineering @ Don Bosco Technical College, Mandaluyong. With a robust skill set that includes Incident Management, Service Desk, Problem Management, ITIL, Service Desk Management and more. Matt Serrano has 2 emails on RocketReach.

Matt Serrano Emails

Found 2 emails

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