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Matt Serrano Location
Caloocan, NCR, PH
Matt Serrano Work
2026 -now IT Operations Manager @
2023 -2026 IT Operations Supervisor @
2022 -2023 IT Service Delivery Lead @
2020 -2022 IT Deployment Lead @
2019 -2019 IT Operations Team Lead @
2018 -2019 IT Service Desk Supervisor @
2011 -2018 IT Service Desk Supervisor @
2011 -2011 Service Delivery Engineer @
2010 -2010 Technical Support Engineer @
2006 -2009 Tier II Support Engineer @ SYKES
2004 -2005 Onsite Engineer @
Matt Serrano Education
Don Bosco Technical College, Mandaluyong
Bachelor of Science - BS (Electrical, Electronics and Communications Engineering)
Matt Serrano Skills
Incident Management
Service Desk
Problem Management
ITIL
Service Desk Management
Service Management
Matt Serrano Summary
Matt Serrano, based in Caloocan, NCR, PH, is currently a IT Operations Manager at Concentrix. Matt Serrano brings experience from previous roles at Concentrix, Motortrade Nationwide Corporation, Afni Philippines Inc. and Caspo Ltd.. Matt Serrano holds a Bachelor of Science - BS in Electrical, Electronics and Communications Engineering @ Don Bosco Technical College, Mandaluyong. With a robust skill set that includes Incident Management, Service Desk, Problem Management, ITIL, Service Desk Management and more. Matt Serrano has 2 emails on RocketReach.
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