2013 -
2025 Senior Director for Sales Operations and CRM Delivery North America @
2011 -
2013 Head of Telemarketing @
2004 -
2011 Global SSC Sales and Operations Director @
2001 -
2002 General Manager @ Answercall Direct
Heather McAnally Education
Ulster University
Bachelors (Business Studies)
1984
-
1988
Heather McAnally Skills
New Business Development
Account Management
Operations Management
Sales Management
Sales Operations
Outsourcing
Culture Change
Business Process Improvement
Growth Strategies
CRM Integration
B2B
Management
Direct Sales
Sales
Business Development
Employment Law
Negotiation
Customer Service
Change Management
CRM
Call Centers
Strategic Planning
Leadership
Telemarketing
Lead Generation
Customer Experience
Strategy
Customer Relationship Management (CRM)
Business-to-Business (B2B)
Contact Centers
Customer Relationship Management Crm
Business to Business B2b
Customer Relationship Management
Business to Business
Heather McAnally Summary
Heather McAnally, based in Davenport, FL, US, is currently a VP. Head of Key Accounts at Concentrix. Heather McAnally brings experience from previous roles at Concentrix, Citation Plc, The Regus Group and Answercall Direct. Heather McAnally holds a 1984 - 1988 Bachelors in Business Studies @ Ulster University. With a robust skill set that includes New Business Development, Account Management, Operations Management, Sales Management, Sales Operations and more. Heather McAnally has 3 emails and 2 mobile phone numbers on RocketReach.
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