Marcus Lui Email & Phone Number
Head of End-to-End Customer Experience and Strategy @ Cathay Pacific
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Marcus Lui Location
- Hong Kong
Marcus Lui Work
- Head of End-to-End Customer Experience and Strategy @ (January 2022 - Present)
- Head of End-to-End Customer Experience and Strategy @ (January 2022 - Present)
- Principal @ Quo Vadis Innovation & Design Consulting (November 2018 - Present)
- Executive Director @ (November 2018 - Present)
- Group Design Director @ (March 2017 - October 2018)
- Head of Customer Experience and Design @ (May 2015 - February 2017)
- Principal Strategist @ (February 2010 - March 2015)
- Creative Director, Products and Evironments @ (January 2004 - April 2009)
- Creative Principal @ (April 2003 - November 2003)
- Design Consultant @ (May 2002 - April 2003)
- Creative Director, Brand Concept @ Kramer Hutchison (January 2000 - January 2001)
- Creative Director @ (June 1995 - January 2000)
Marcus Lui Education
- ArtCenter College of Design
Bachelor of Science (Industrial Design (Product))
1992-1995 - University of Sydney
Bachelor of Engineering (Mechanical Engineering)
1988-1992 - SCEGS 2019
- Copenhagen Institute of Interaction Design
CIID Summer School (Designing with Data for Digital Interactions, Data Visualisation, Change Management by Design)
2019 - University of Sydney
Marcus Lui Skills
- Concept Development
- Design Strategy
- Design Thinking
- Product Design
- Design Management
- Experience Design
- Industrial Design
- Creative Direction
- Retail Design
- Strategic Design
- Service Design
- Graphic Design
- User-centered Design
- Product Development
- Brand Architecture
- Product Innovation
- Corporate Identity
- Packaging
- Concept Generation
- Strategy
- Creative Problem Solving
- Brand Development
- Interaction Design
- User Research
- Advertising
- Corporate Branding
- Integrated Marketing
- Concept Design
- Brand Management
- Ethnography
- Information Design
- Rapid Prototyping
- User Experience
- Branding & Identity
- User Interface Design
- User Experience Design
- Usability Testing
- Human Computer Interaction
- User Centered Design
- Branding and Identity
Marcus Lui Summary
- Marcus Lui, based in Hong Kong, is currently a Head of End-to-End Customer Experience and Strategy at Cathay Pacific Airways. Marcus Lui brings experience from previous roles at Cathay Pacific Airways, Quo Vadis Innovation & Design Consulting, DTIA - Design Thinking in Action and Fjord. Marcus Lui holds a 1992 - 1995 Bachelor of Science in Industrial Design (Product) @ ArtCenter College of Design. With a robust skill set that includes Concept Development, Design Strategy, Design Thinking, Product Design, Design Management and more. Marcus Lui has 2 emails on RocketReach.
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