LiveVoice Information

LiveVoice is a 24/7 On-Demand Customer Service outsourcing company that provides live answering services and customized call center solutions. We build outsourced customer care teams of live virtual receptionists that are experts in customer support. In the past, offshore customer support outsourcers have frustrated American customers due to the cultural differences and accent difficulties. LiveVoice has introduced a scalable and affordable way to utilize friendly American customer service reps for companies of all sizes. Our model is on-demand based and we only charge our clients when their customer support team is handling an inquiry for them. That way we're maximizing your productivity while saving you 30-50% on costs! We help make sure you never miss a call, lose a lead, or drop an opportunity to provide outstanding customer service by: » Being available 24/7, with a live, designated professional agent that you know and trust. » Answering your phone 100% of the time by having and a backup team for extra support, just in case. » Providing unparalleled customer service, quality and training to create consistency with your brand and uphold the integrity of your business. » Delivering opportunities that grow your business by answering your phone, dispatching calls, taking messages, scheduling appointments, and even helping with customers with their orders as a professional extension of your company. » Offering flexibility and a fully customizable inbound telephone support service that works for your business.