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ListenTrust is a leader in bilingual customer engagement, specializing in sales-driven, culturally fluent interactions that maximize revenue and brand loyalty. Unlike traditional call centers focused on basic customer service, we excel in converting, retaining, and growing customer value. Our highly trained teams operate from a near-shore contact center in Mexico, offering a cost-effective yet high-quality alternative to domestic support. We create seamless, personalized experiences that drive measurable ROI by integrating AI-driven insights with human empathy. Trusted by top brands for decades, we combine talent, technology, and cultural expertise to optimize customer engagement and business outcomes.

Website http://www.listentrust.com
Revenue $153.4 million
Employees 247 (127 on RocketReach)
Founded 2006
Address PO Box 61, Gray, Maine 04039, US
Phone (207) 774-1425
Technologies
Industry Telephone Call Centers, Advertising & Marketing, English and Spanish language Call Center, Business Services, U.S.Hispanic Market Experts, Sales, Customer Service & Customer Engagement Programs, Nonprofit Fundraising, Direct Response Campaigns, Inbound and Outbound Capabilities, D2C and B2B, Bilingual Contact Center Services
Web Rank 16 Million
Keywords Customer Experience, Customer Service, Contact Center Services, Call Center Agents, Outsourced Call Center, Customer Support, Contact Center Outsourcing, Call Center Solutions, Customer Care, Telephone Support, Agent Services, Multilingual Support, Brand Experience, Client Experience, Customer Interaction, Communication Solutions
Competitors Alorica, Genpact, Sitel UK & Ireland, Arise, Concentrix, CSM Sport & Entertainment, TTEC, Intelenet Global Services, Zendesk Sell, SYKES LATAM +44 more (view full list)
SIC SIC Code 874 Companies, SIC Code 87 Companies
NAICS NAICS Code 56 Companies, NAICS Code 541 Companies, NAICS Code 561 Companies, NAICS Code 54 Companies

ListenTrust Questions

The ListenTrust annual revenue was $153.4 million in 2026.

Tony Ricciardi is the President and Co-Founder of ListenTrust.

127 people are employed at ListenTrust.

ListenTrust is based in Gray, Maine.

The NAICS codes for ListenTrust are [56, 541, 561, 54].

The SIC codes for ListenTrust are [874, 87].

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