Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer. Every function learns from the same customer conversation data. Coaching plans reflect what QA scores surface, Product see the same friction patterns Operations sees, and the business comes together to deliver a unified, intelligent customer journey. Companies like Wayfair, Smartsheet, Chime, Gusto and SwissRe trust Level AI to deliver efficient, high-quality, customer experiences while elevating customer strategy.
| Website | https://thelevel.ai/ |
| Revenue | $13.2 million |
| Employees | 214 (165 on RocketReach) |
| Founded | 2018 |
| Address | 444 Castro St Suite 305, Mountain View, California 94041, US |
| Technologies |
JavaScript
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NodeJS
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Python
+9 more
(view full list)
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| Industry | Software Development, Business/Productivity Software |
| Keywords | Artificial Intelligence, Ai Solutions, Sales Automation, Customer Service Automation, Business Intelligence, Ai Native, Agent Empowerment, Productivity, Efficiency, Customer Assistance, Automation Software, Sales Optimization, Customer Service Optimization, Strategic Intelligence, Ai Driven Solutions, Machine Learning, Process Automation, Data Analytics, Customer Support |
| Competitors | Amazon, Zendesk Sell, NICE, Genesys, Verint, Freshworks, Five9, Talkdesk, Observe.AI, CallMiner +45 more (view full list) |
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The Level AI annual revenue was $13.2 million in 2026.
Ashish Nagar is the Founder and CEO of Level AI.
165 people are employed at Level AI.
Level AI is based in Mountain View, California.