2011 -
now Operations Manager, Technology Services @
2010 -
2011 Area Operations Manager @ IKON Office Solutions - A Ricoh Company
1996 -
2010 Field Service Manager @
1992 -
1996 Customer Service Technician @
1988 -
1992 Avionics Systems Specialist @
Ken Massey Education
Sampson Community College
Associate of Applied Science (Electronics Engineering Technology)
1984
-
1986
Ken Massey Skills
Managed Print Services
Customer Satisfaction
Leadership
Management
Customer Service
Sales Management
Time Management
Quality Assurance
Document Imaging
Cross-functional Team Leadership
Sales Process
Direct Sales
Solution Selling
Document Management
Account Management
Sales
Sales Operations
Team Building
Team Leadership
Veterans
Customer Relationship Management (CRM)
Operations Management
Project Management
Program Management
Business Process Improvement
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Military
Executive Leadership
Self-confidence
Behavior Change
Performance Improvement
Virtual Office
Organization Skills
Collaborative Leadership
People Management
Accountability
Face-to-face Communication
Internal & External Communications
Strategic Communications
Organizational Communication
Conversation Management
Interpersonal Communication
Negotiation
Project Leadership
Emotional Intelligence
Leading Meetings
Ricoh
Customer Relationship Management Crm
Technology
Operations
Cross Functional Team Leadership
Services
Customer Relationship Management
Ken Massey Summary
Ken Massey, based in Raleigh, NC, US, is currently a Program Manager, Technology Services at Ricoh USA, Inc.. Ken Massey brings experience from previous roles at Ricoh Americas Corporation, IKON Office Solutions - A Ricoh Company and IKON Office Solutions. Ken Massey holds a 1984 - 1986 Associate of Applied Science in Electronics Engineering Technology @ Sampson Community College. With a robust skill set that includes Managed Print Services, Customer Satisfaction, Leadership, Management, Customer Service and more. Ken Massey has 5 emails and 2 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.