KANA understands the value of great Customer Service experiences. We provide on-premises and cloud solutions for large enterprises and mid-market organizations, and by unifying and maintaining context for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900 enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we help create differentiated and personalized customer experiences that count. KANA is based in Silicon Valley, California and has offices worldwide. For more information visit www.kana.com, phone +1 800-737-8738, and follow KANA on Twitter @KANAsoftware.
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KANA Software Questions
The KANA Software annual revenue was $26.43 million in 2026.
John Kihn is the Vice President Global Customer Care and Sustaining Engineering of KANA Software.
136 people are employed at KANA Software.
KANA Software is based in Santa Clara, California.
The NAICS codes for KANA Software are [5415, 54151, 54, 541511, 541].
The SIC codes for KANA Software are [73, 737].
Top KANA Software Employees
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Eric Hohlt
Vice President Strategic Accounts at KANA Software
Fishers, IN, US22 -
Jonathan Freeman
Sr Director of Sales Operations at KANA Software
California, United States1 -
María Jose Gonzalez Ortiz
Software Developer at KANA Software
New York, NY, US2 -
1
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Raj Boppuri
BUSINESS OWNER at KANA Software
Dunn Loring, VA, US13 -
Javier Arias
Associate Founder at KANA Software
Houston, TX, US1 -
Ann Meleney
Key National Account Manager at KANA Software
Marlborough, MA, US35+ -
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