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AT&T MSOC Certified (Business Administration, Management and Operations)
Business Technical Degree in Production and Operations Management (Operations Management and Supervision)
Contact Center Leadership Implementation (Organizational Leadership)
LEAP Certified (Assessments, training, and coaching to enhance leadership effectiveness.)
Advance Level for Excel & Office 365 (Business/Office Automation/Technology/Data Entry)
AT&T ASPP Certified (Operations Management and Supervision)
Bachelor of Science (BS) (High School/Secondary Diplomas and Certificates)
Statistical Process Control for Contact Center (Business Statistics)
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