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James Flatt Location
New York, NY, US
James Flatt Work
2026 -now Senior Manager, Business Intelligence and Data Analytics @
2022 -now General Manager @ Encompass Supply Chain Solutions (Parts Town Residential Division)
2021 -2022 Service and Reverse Logistics Consultant @ Flatt Consulting
2019 -2021 Director of Service Operations, Americas @
2016 -2018 Senior Manager - Service Operations, North America @
2014 -2016 Service Operations Manager, North America @
2013 -2014 Reverse Logistics and Service Parts Manager, North America @
2005 -2013 National Field Service and Commercial Support Manager @
2003 -2005 National Service Parts Manager @
2000 -2003 Regional Service Manager @
1989 -2000 National Service and Parts Manager @
1983 -1989 Electronic Technician 2nd Class Petty Officer (SW) @
James Flatt Education
(Electronics)
1983-1989
James Flatt Skills
Technological Proficiency
Relationship Building
Presentations
Benchmarking
Spares
Supply Planning
Refurbishments
Performance Metrics
Demand Forecasting
Warranty Administration
Warranties
Customer Relations
Lean Six Sigma
QlikView Development
Microsoft Power BI
Microsoft Excel
Warehouse Operations
Warehouse Automation
Skill Development
VBA Excel
Relationship Development
Operations
Product Support
Customer Service
Problem Solving
Accounting Standards
Technical Support
Home Appliances
Appliances
Failure Analysis
Corrective Actions
Consumer Electronics
Customer Satisfaction
Management
Inventory Management
Strategic Planning
Strategy
Logistics
Electronics
Business Development
Program Management
Leadership
Team Building
Negotiation
Team Leadership
Process Improvement
Service Operations
Lean Six Sigma- Green Belt Certified
Building Relationships
Microsoft Office
Field Operations
Performance Management
Key Performance Indicators
Key Account Development
P&L Ownership
Financial Analysis
Financial Reporting
Professional Services
Conflict Resolution
Contract Negotiation
Contract Management
Managing Technical Personnel
Service Parts
Warranty Claims Management
service providers management
Data Analysis
Performance Improvement
Service Center Operations
National Service
Website Development
Depot Repair
Spare Parts
Call Center
Budget
People-oriented
Technical Writing
Budgets
Warranty
Call Centers
Account Management
People Oriented
James Flatt Summary
James Flatt, based in New York, NY, US, is currently a Senior Manager, Business Intelligence and Data Analytics at Encompass Supply Chain Solutions (Division of Parts Town). James Flatt brings experience from previous roles at Encompass Supply Chain Solutions (Parts Town Residential Division), Flatt Consulting and Sound United (FKA D&M Holding). James Flatt holds a 1983 - 1989 . With a robust skill set that includes Technological Proficiency, Relationship Building, Presentations, Benchmarking, Spares and more. James Flatt has 3 emails and 2 mobile phone numbers on RocketReach.
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