Irina Serrano's Location
State of São Paulo, Brazil
Irina Serrano's Work
- Head of CX Sales and Solutions BR @ Sitel UK & Ireland
- Solutions COE Global Continuous Improvement and Quality Manager @ Sitel UK & Ireland
- Operations and Content Manager @ Sitel Digital Services (formerly SYKES)
- Senior Project Manager LatAm @ Sitel Digital Services (formerly SYKES)
- Project Manager @ Mrm E Ou Marketing De Relacionamento E Publicidade
- Account Supervisor @ Mrm E Ou Marketing De Relacionamento E Publicidade
- Project Manager @ Mrm E Ou Marketing De Relacionamento E Publicidade
- Project Manager @ Agência Cyrk
- Project Manager @ Try Consultoria
- Project Manager @ WMcCann
Irina Serrano's Education
- PM3 | Escola de Negócios e Produtos Digitais
Especialização (Product Management)
2023 - 2024 - PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul
Pós graduação (Neurociências e comportamento)
2019 - 2020 - Mestre GP
Scrum Workshop
2019 - 2019
- Livework
(Service design workshop)
2018 - 2018 - Pontifícia Universidade Católica de São Paulo
UX Digital - User experience
2017 - 2017 - Escola Superior de Propaganda e Marketing
Project management
2013 - 2013 - Escola Livre de Cinema e Vídeo
(Executive production)
2010 - 2011 - Centro Universitário Senac
Visual communication bachelor degree
2006 - 2011
Irina Serrano's Skills
- Project Management
- Group Projects
- Event Planning
- Adobe Illustrator
- Organized Multi Tasker
- Graphic Design
- Event Production
- People Skills
- Corporate Events
- InDesign
Irina Serrano's Summary
Irina Serrano, based in State of São Paulo, Brazil, is currently a Head of CX Sales and Solutions BR at Foundever™, bringing experience from previous roles at Sitel Group, SYKES Digital Services and E/OU-MRM. Irina Serrano holds a 2023 - 2024 Especialização in Product Management @ PM3 | Escola de Negócios e Produtos Digitais. With a robust skill set that includes Project Management, Group Projects, Event Planning, Adobe Illustrator, Organized Multi Tasker and more, Irina Serrano contributes valuable insights to the industry. Irina Serrano has 2 emails on RocketReach.
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