HelpGrid is a performance-driven growth partner for eCommerce brands in the health and wellness space. We help brands recover lost sales, re-engage existing customers, and strengthen relationships that already exist. In the past few years, we’ve helped our partners generate over $125 million in additional revenue without spending a dollar more on marketing. What started as a people-reliant sales model has grown into a full-scale revenue engine powered by proprietary tech and practical AI. Our systems blend automation and intelligence with real human connection which allows teams to sell faster, stay compliant, and make smarter decisions without losing what makes conversations real. Those tools now stand on their own and can be used by other companies, even in-house teams that want to grow the same way. Our success has always come from putting people first — our customers, our clients, and our team. When people feel cared for, understood, and supported, performance follows. That’s what built this company, and it’s what will keep driving it forward.
| Website | https://helpgrid.com |
| Revenue | $31.4 million |
| Employees | 192 (91 on RocketReach) |
| Founded | 2015 |
| Address | 1201 N Orange St, Wilmington, Delaware 19801, US |
| Technologies |
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| Industry | Technology, Information and Internet |
| Keywords | Contact Center Outsourcing, Call Center Outsourcing, Customer Service Solutions, Customer Service Outsourcing, Customer Care Outsourcing, Global Customer Support, Contact Center Solutions, Customer Engagement, 24/7 Customer Support, Bpo Services, Brand Advocacy, Outsourced Contact Center, Customer Support Outsourcing, Customer Satisfaction, Customer Experience Management, Outsourced Customer Support, Contact Center Technology, Omnichannel Customer Support, Call Center Services |
| Competitors | HubSpot, Zendesk Sell, Zoho, Intercom, Help Scout, Overseas Examinations Commission, HappyFox, tawk.to, Kayako, LiveAgent +43 more (view full list) |
Looking for a particular HelpGrid employee's phone or email?
The HelpGrid annual revenue was $31.4 million in 2026.
Jeannie H is the CEO of HelpGrid.
91 people are employed at HelpGrid.
HelpGrid is based in Wilmington, Delaware.