Research and Development - Field Tester @ Demarini Sports (January 2000 - January 2010)
Field Service ManagerRegional Leader @ Lucent Technologies / Avaya (January 2002 - January 2007)
Lead Customer Service Engineer @ (January 1995 - January 2002)
Greg Grace Education
Portland State University
Bachelor of Science
1994-1995
Portland State University
Bachelor of Science (Social Sciences)
Greg Grace Skills
Security
IT Service Management
IT Strategy
IT Operations
IT Solutions
Financial Planning
Financial Modeling
Managed Services
Service Management
Call Centers
CRM
Avaya Technologies
Change Management
Enterprise Software
IP
Infrastructure
Leadership
Management
Operations Management
Project Management
SIP
Service Delivery
Strategy
Telecommunications
Telephony
Troubleshooting
Vendor Management
Unified Communications
VoIP
Client Services
Integrated Marketing
Team Building
Transportation Management
Greg Grace Summary
Greg Grace, based in Portland, OR, US, is currently a Technical Account Manager at NiCE. Greg Grace brings experience from previous roles at Avaya, DXC Technology, Hewlett Packard Enterprise and HP. Greg Grace holds a 1994 - 1995 Bachelor of Science @ Portland State University. With a robust skill set that includes Security, IT Service Management, IT Strategy, IT Operations, IT Solutions and more. Greg Grace has 3 emails and 3 mobile phone numbers on RocketReach.
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