Project and Process Implementation Manager @ MSL Motor Group
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Graham Whelan Location
Ireland
Graham Whelan Work
2024 -
now Project and Process Implementation Manager @
2018 -
2024 Customer Relations Manager @
2017 -
2018 Group Contact Center Manager @
2013 -
2017 Tier 2 Technical Team Lead @
2013 -
2013 Customer Service Team Lead @
2011 -
2012 Deputy team leader, Eircom retentions @
2010 -
2011 Telesales Agent @
2005 -
2009 Apprentice HGV Mechanic @
Graham Whelan Education
UCD Professional Academy
Professionl Academy Diploma (Leadership and Management)
2023
-
2024
Dublin Institute of Technology 2008
-
2008
Munster Technological University 2007
-
2007
Graham Whelan Skills
Management
Sales
Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
Project Management
Customer Service
Call Centers
Team Management
Team Leadership
Coaching
Staff Development
Operations Management
Public Relations
Customer Relationship Management Crm
Logistics
Contact Centers
Customer Relationship Management
Graham Whelan Summary
Graham Whelan, based in Ireland, is currently a Project and Process Implementation Manager at MSL Motor Group. Graham Whelan brings experience from previous roles at MSL Motor Group, Joe Duffy Group and Sky. Graham Whelan holds a 2023 - 2024 Professionl Academy Diploma in Leadership and Management @ UCD Professional Academy. With a robust skill set that includes Management, Sales, Microsoft Office, Microsoft Excel, Microsoft Word and more. Graham Whelan has 1 emails on RocketReach.
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