A Foco do Cliente através da metodologia de Pesquisa do Cliente Oculto avalia os serviços da sua empresa com o objetivo de identificar possíveis pontos de melhorias ou atestar a eficiência já conquistada no processo de atendimento ao Cliente. Acreditamos que a filosofia do Foco No Cliente não seja mais suficiente, e sim, o Foco Do Cliente onde todos os ajustes poderão ser realizados para garantir o melhor serviço através do olhar dos próprios clientes.
| Website | https://www.focodocliente.com/ |
| Employees | 40 (16 on RocketReach) |
| Founded | 2012 |
| Address | Avenida Paulista, 575, 19 andar - Cj 1903, São Paulo, State of São Paulo 01310-100, BR |
| Phone | +55 48 3365-4425 |
| Technologies |
JavaScript
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HTML
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PHP
+16 more
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| Industry | Research Services |
| Keywords | Mystery Shopping, Customer Experience, Customer Service, Client Feedback, Service Quality, Customer Satisfaction, Market Research, Customer Insights, Performance Evaluation, Business Improvement, Process Optimization, Quality Assurance, Customer Journey, Brand Reputation, Client Assessment, Service Evaluation, Operational Efficiency, Competitive Analysis, Client Relations, Training Solutions |
| Competitors | Zendesk Sell, NICE, Qualtrics, Trustpilot, SurveyMonkey, Medallia, SurveySparrow, ChurnZero, CustomerGauge +39 more (view full list) |
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Foco do Cliente Questions
Camila Nunes MacHado is the CEO of Foco do Cliente.
16 people are employed at Foco do Cliente.
Foco do Cliente is based in São Paulo, State of São Paulo.
Top Foco do Cliente Employees
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Camila Nunes MacHado
CEO at Foco do Cliente
State of Santa Catarina, Brazil2 -
Elaine Alves
Cliente Oculto at Foco do Cliente
Sao Jose do Rio Preto, SP, BR3 -
Helton da Silva
Diretor at Foco do Cliente
State of Santa Catarina, Brazil1 -
Luccas Noschang
Research analyst at Foco do Cliente
State of Santa Catarina, Brazil -
Daniele Mangia
Cliente oculto at Foco do Cliente
State of Rio de Janeiro, Brazil -
Cintia da Silva Sinfães
CLIENTE OCULTO at Foco do Cliente
Santo André, SP, BR1 -
Daiane Lima
Analista de Pesquisas Pleno at Foco do Cliente
State of Santa Catarina, Brazil1 -
Yasmin Pereira de Ávila
Analista de pesquisa at Foco do Cliente
State of Santa Catarina, Brazil1
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