SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights. We bring feedback from surveys, social media, review sites, support conversations, call data, and operational systems into one place and transform it into insights that teams can act on immediately. SurveySparrow connects those insights directly to daily operations, helping teams decide what to fix, improve, and build next, so feedback drives measurable results. Instead of managing a feedback program, you build a continuous system that improves customer satisfaction, retention, and growth. Want to see how SurveySparrow can strengthen your CX? Book a demo.
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The SurveySparrow annual revenue was $48 million in 2026.
Shihab Muhammed is the Founder and CEO of SurveySparrow.
371 people are employed at SurveySparrow.
SurveySparrow is based in Palo Alto, California.
The NAICS codes for SurveySparrow are [5419, 54191, 541910, 54, 541].
The SIC codes for SurveySparrow are [737, 73, 7372, 7374].