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SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights. We bring feedback from surveys, social media, review sites, support conversations, call data, and operational systems into one place and transform it into insights that teams can act on immediately. SurveySparrow connects those insights directly to daily operations, helping teams decide what to fix, improve, and build next, so feedback drives measurable results. Instead of managing a feedback program, you build a continuous system that improves customer satisfaction, retention, and growth. Want to see how SurveySparrow can strengthen your CX? Book a demo.

Website https://surveysparrow.com/
Revenue $48 million
Funding $1.4 million
Employees 396 (319 on RocketReach)
Founded 2017
Address 2345 Yale St, Palo Alto, California 94306, US
Phone +1 800-481-0410
Technologies
Industry Market Research, Software Development, Software General, Business/Productivity Software, Online Survey Software, Software, Data and Analytics, Media and Information Services (B2B), Employee Pulse Survey, Design, Customer Feedback, Customer Experience , Employee Experience, Mobile Survey Software, Conversational Survey, Net Promoter Score
Keywords Experience Management Platform, Customer Experience Management, Voice Of Customer, Customer Feedback Software, Customer Insights Platform, Feedback Management, Customer Journey Mapping, Survey Platform, Real Time Feedback, Employee Feedback Software, Feedback Software, Online Survey Tools, Survey Analytics, Market Research Platform, 360 Degree Feedback, Survey Creator, Nps Software
Competitors Typeform, SurveyMonkey, Qualtrics, Google, Zoho, Virtual Assistant, Formstack, LLC, Smart Consumer Florida, Case Closed Leads, SoGoSurvey +38 more (view full list)
SIC SIC Code 7372 Companies, SIC Code 73 Companies, SIC Code 7374 Companies, SIC Code 737 Companies
NAICS NAICS Code 54191 Companies, NAICS Code 541910 Companies, NAICS Code 54 Companies, NAICS Code 5419 Companies, NAICS Code 541 Companies

SurveySparrow Questions

The SurveySparrow annual revenue was $48 million in 2026.

Shihab Muhammed is the Founder and CEO of SurveySparrow.

319 people are employed at SurveySparrow.

SurveySparrow is based in Palo Alto, California.

The NAICS codes for SurveySparrow are [54191, 541910, 54, 5419, 541].

The SIC codes for SurveySparrow are [7372, 73, 7374, 737].

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