ELS Customer Experience Information

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We at ELS Customer Experience are proud to have transformed customer service management, sales and retentions through our innovative approach, world-class quality assurance, and comprehensive solutions. Our focus is to enhance and optimise the connection between you and your customers by positioning people at the heart of everything we do. From there, we position robust technology solutions as an enabler to ensuring your customers feel connected and engaged at all times. Our aim is to become a natural extension of your business. Our Key Services Include: 🌍 Global Contact Centre Outreach 📁 Omni channel service delivery 📲 Enquiry handling, technical support, helpdesk, and up-sell/ cross-sell initiatives 🌐 E-commerce Development and Fulfilment ✅ Outstanding Quality Assurance 📈 Bespoke Skills and Career Development Let’s connect and transform your business with ELS's award-winning support and services: 📞 +27 072 0561805 ✉️ pbennett@elscx.com 🌐 www.elscx.com

Website	https://www.elscx.com
Employees	50 (26 on RocketReach)
Founded	2006
Address	85 Empire Road, Johannesburg, Gauteng 2193, ZA
Technologies	JavaScript , HTML , PHP +3 more (view full list)
Industry	Outsourcing and Offshoring Consulting
Keywords	Customer Experience Solutions, Customer Service Management, Sales Optimization, Customer Retention Strategies, Quality Assurance Services, Customer Service Transformation, Cx Improvement, Customer Journey Mapping, Client Success Solutions, Customer Support Optimization, Sales Enablement, Customer Satisfaction Improvement, Customer Engagement Platform, Contact Center Solutions, Customer Relationship Management Crm, Business Process Optimization, Customer Success Platform, Customer Analytics, Omnichannel Customer Support, Customer Feedback Management
Competitors	HubSpot, Zendesk Sell, Qualtrics, SurveyMonkey, Medallia, MaritzCX, Overseas Examinations Commission, Clarabridge (acquired by Qualtrics), AskNicely, CustomerGauge +42 more (view full list)