e-Glue Information

eglue is a global provider of award-winning real-time customer interaction management software solutions for the enterprise. eglue makes it possible for companies to achieve the most efficient and optimal results during each and every customer interaction, by continuously adapting and responding to changing business circumstances in real-time, and by managing the inherent unpredictability of interacting with customers. eglue solutions are proven to… 1. Improve efficiency and reduce costs of service 2. Increase Up sell and Cross sell opportunities in service interactions 3. Improve Customer Retention and Loyalty 4. Deliver a consistently personal and differentiated customer experience across all channels 5. Deliver rapid and complete Return on Investment A privately-held company founded in 2001, eglue is headquartered in Hoboken, New Jersey, with offices in the United Kingdom, in Spain and in Israel. Recipient of the 2007 Product of the Year award from Customer Interaction Solutions Magazine, eglue caters to Fortune 500 companies worldwide and is backed by such leading international VCs and private investors as Giza, Evergreen, Cedar and Plenus Venture Lending.