Digicall Information

Founded in 1985, Digicall has more than 40 years of experience. Over the past few years the company has focused on integrating the latest IP telephony and web technologies in order to develop a wide range of standard and customized business services. Our mission is to provide a diverse range of communication and customer relationship management services. We interface with the customers (or patients) of our customers ensuring a professional response 24 hours a day, 365 days a year. Our customers include multinational companies, banks, government departments, lawyers, doctors, as well as emergency services (ambulance, clinics, and hospitals) We recognize that every customer has precise requirements and our CRM software and recruitment and training programs reflect this.state-of-the-art Technology. Digicall has operations in both the German-speaking and French-speaking regions of Switzerland.Our contact centre is equipped with state-of-the-art technology. In addition, we have direct connection to the mobile network operators (GSM and Paging) allowing real time transmission of messages and information. Every agent is trained in the use of an advanced CRM software which allows responses and script to be fully customised.