Bucher + Suter has evolved from a traditional contact center to a Connected CX expert. We digitize purposefully and precisely. With Bucher + Suter you become a master of digital channels and create enthusiasm - also for your employees. 1. We create customer centricity through digitalization 2. Customer centricity results in increased contact volume 3. We automate the contact volume and deliver 24/7 availability 4. And we save time for customer care representatives to deal with more complex inquiries Our repertoire includes collaboration, omnichannel routing, digital channels, contact centers, conversational-AI, as well as best-in-class CRM integrations built for Cisco. Cisco's recommendation letter: Bucher + Suter is one of Cisco’s long lasting Contact Center partners and is substantially contributing value to our customers who are going through the transition from on-premise to a cloud based Digital Customer Experience platform. Bucher + Suter is the go-to partner in Europe for Cisco Contact Center, digital channels and the integration of business applications. Roger Verburgt, Director Contact Center and CPaaS Sales EMEA With offices in Switzerland, Germany, and the USA, we have an international presence. More than 400 customers in over 60 countries around the world appreciate our services. Currently, around 200,000 contact center agents are working with our smart Connected Customer Experience solutions. Our CRM and enterprise application connectors have been awarded several times by technology leaders such as Cisco and Salesforce. Discover the world of smooth CRM integrations between Cisco and Salesforce, SAP, Microsoft Dynamics, Oracle, ServiceNow and many more. Available all over the world.
View Top Employees from Bucher + SuterWebsite | https://www.bucher-suter.com/ |
Revenue | $21 million |
Employees | 153 (153 on RocketReach) |
Founded | 1981 |
Address | 6 Arastrasse, Worblaufen, Bern 3048, CH |
Phone | (800) 917-9060 |
Technologies |
JavaScript,
HTML,
PHP
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Industry | Telecommunications, Business Services General, Software, Cisco Contact Center Software, Business Services, Multi Channel enablement, B+S Cloud Services, CRM Integration, Universal Queue, CRM Connectors |
Web Rank | 1 Million |
Keywords | Digital Customer Experience, Conversational Ai, Crm, Digital Certificates, Customer Service, Cloud |
SIC | SIC Code 737 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 541 Companies, NAICS Code 54151 Companies, NAICS Code 541512 Companies, NAICS Code 5415 Companies, NAICS Code 54 Companies |
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The Bucher + Suter annual revenue was $21 million in 2024.
153 people are employed at Bucher + Suter.
Bucher + Suter is based in Worblaufen, Bern.
The NAICS codes for Bucher + Suter are [541, 54151, 541512, 5415, 54].
The SIC codes for Bucher + Suter are [737, 73].