Junior process Executive @ (October 2017 - September 2018)
Customer Care Associate @ (March 2017 - October 2017)
Customer Care Executive @ (January 2016 - March 2017)
Eldho Jacob Education
Cisco Networking Academy
CCNA (Computer Systems Networking and Telecommunications)
2014-2014
MGUniversity
Bachelor of Technology - BTech (Computer Science)
2009-2013
Eldho Jacob Skills
1-4 Units
24 Hour Emergency Service
Active Directory
Analytical Skills
Android Development
Animation Design
Annual Reports
Application Monitoring
Back Office Operations
C (Programming Language)
CCNA
CCTV Monitoring
Cable Management
Cable Modem Termination System (CMTS)
Cabling
Communication
Computer Hardware
Computer Information Systems
Computer Literacy
Computer Repair
Computer Science Education
Creativity and Innovation
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Support
Docks
Documentation
Electrical and Instrumentation Engineering (EIE)
Energetics
Energy Engineering
English
File Servers
Firewalls
Hardware Installation
Help Desk Implementation
IBM Db2
IT Hardware Support
IT Service Management
Information Technology Infrastructure
Internet Protocol Suite (TCP/IP)
Jinja
Linux
Loan Modifications
Maintenance Planning
Malayalam
Managing server
Maping
Marketing
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified Technology
Microsoft Excel
Microsoft Exchange
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Server Support
Microsoft Word
Month-End Close Process
Network Administration
Network Configuration
Network Security
Network Security Implementation
Networking
Online Transaction Processing (OLTP)
Operating Systems
Proactive Leadership
Problem Solving
Process Improvement Tools
Radio Presenting
Real-time Monitoring
Remote Desktop
Sales
Server Configuration
Server Monitoring
Skilled Multi-tasker
Software Installation
Software Updates
Support Center
System Administration
System Operations
System Verification
Team Coordination
Technical Support
Telecommunication Services
Telecommunications
Test Execution
Troubleshooting
Web Design
Windows
Windows 10
Windows 7
Windows 8
Windows Server
cable Termination
system support
Eldho Jacob Summary
Eldho Jacob, based in Dubai, AE, is currently a Customer Care Executive at Digicall. Eldho Jacob brings experience from previous roles at INNOVATIVE SOLUTION & AABASOFT INFOPARK, Tech Mahindra, COFACE EMIRATES SERVICES LIMITED and TNC CUSTOMER CARE CENTRE. Eldho Jacob holds a 2014 - 2014 CCNA in Computer Systems Networking and Telecommunications @ Cisco Networking Academy. With a robust skill set that includes 1-4 Units, 24 Hour Emergency Service, Active Directory, Analytical Skills, Android Development and more. Eldho Jacob has 1 emails on RocketReach.
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