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Derrick H. Location
Montgomery, IL, US
Derrick H. Work
2019 -now Technical Account Manager @
2017 -2019 Workforce Optimization Manager @
2015 -2017 Guest Services Manager @
2014 -2015 Reporting Analyst @
2011 -2014 Administrative Assistant @
2009 -2011 Customer Service Team Lead @
2003 -2009 Expert Reservationist and LATAM Account Management @
2001 -2003 Event Operator @
Derrick H. Education
Auburn University
Liberal Arts (Spanish)
2006-2008
Southern Union State Community College 1998-2001
Derrick H. Skills
Microsoft Excel
Access
Reports
Customer Service
PowerPoint
Microsoft Word
Salesforce.com
Supervision
Data Analysis
Coaching
Problem Solving
Visio
Dashboard
Business Objects
Concur
Live Meeting
Customer Retention
Team Building
Call Centers
Management
Spreadsheets
Sales
Webinars
Training
Customer Satisfaction
Sales Process
Video Conferencing
Vendor Management
Leadership
Account Management
Telecommunications
WebEx
Direct Sales
Team Leadership
Cold Calling
Audio Conferencing
Outlook
CRM
Time Management
Contact Centers
Editing
Workforce Management
Quality Management
Strategic Planning
Hospitality
Marketing
Derrick H. Summary
Derrick H., based in Montgomery, IL, US, is currently a Technical Account Manager at NICE inContact. Derrick H. brings experience from previous roles at Wind Creek Hospitality and InterCall. Derrick H. holds a 2006 - 2008 Liberal Arts in Spanish @ Auburn University. With a robust skill set that includes Microsoft Excel, Access, Reports, Customer Service, PowerPoint and more. Derrick H. has 4 emails and 2 mobile phone numbers on RocketReach.
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