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David Wilson Location
Plymouth, GB
David Wilson Work
Head of Information Technology Operations @ (October 2025 - Present)
Head of Infrastructure @ (October 2023 - October 2025)
Information Technology Infrastructure Manager @ Wiltshire Council (September 2022 - October 2023)
Information Communication Technology Infrastructure Manager @ Wiltshire Council (September 2022 - October 2023)
ICT Projects and Programme Manager @ Wiltshire Council (November 2020 - September 2022)
Program Manager @ Wiltshire Council (November 2020 - September 2022)
Innovation and Development Manager @ Wiltshire Council (October 2018 - November 2020)
Resource and Capacity Manager @ Wiltshire Council (June 2017 - October 2018)
IT Service Desk Manager @ Wiltshire Council (October 2014 - June 2017)
Senior Desktop Support Technician @ Wiltshire Council (October 2013 - October 2014)
Desktop Support Technician @ Wiltshire Council (October 2012 - October 2013)
Sales Colleague @ (August 2010 - October 2012)
Deputy Manager @ (January 2003 - January 2009)
David Wilson Education
The Open University
Foundation degree (Computing and IT Practice)
2013-2015
John of Gaunt School, Trowbridge 1995-2002
David Wilson Skills
Active Directory
Agile Methodologies
Budget Management
Business Process Improvement
Capacity Planning
Change Management
Culture Change
Customer Satisfaction (CSAT)
Cyber
Cybersecurity
DevOps
Financial Modeling
Financial Planning
Financial Reporting
IT Hardware Support
IT Operations Management
IT Projects
IT Service Management
IT Strategy
IT Transformation
ITIL
ITIL Service Operations
Incident Management
Information Technology Infrastructure
Infrastructure
Infrastructure Management
Infrastructure Services
Lead Change
Leadership
Management
Microsoft Technologies
Operations Management
People Management
Planning Budgeting & Forecasting
Problem Solving
Programme management
Project Initiation
Project Management
Project Management Office (PMO)
Project Planning
Project Portfolio Management
Resource Management
Scrum
Senior Stakeholder Management
Service Design
Service Desk
Software Development Life Cycle (SDLC)
Stakeholder Engagement
Standard Operating Procedure (SOP)
Troubleshooting
CompTIA A+ Certification
CompTIA Network+ Certified
CompTIA Server +
Microsoft Certified Professional
MCDST
MCSA
MCITP
ITIL v3 Foundations Certified
ITIL Service Desk and Incident Management
Microsoft Exchange
Lync
Microsoft Office
Windows 7
Windows XP Pro
Office 365
Dell Computers
Help Desk Support
Laptops
DNS
Hardware Installation
Computer Maintenance
Hardware Support
Workstations
Desktop Computers
Computer Hardware
A Certified
DHCP
Remote Desktop
Windows Vista
Windows XP
Technical Support
Windows Server
System Administration
SharePoint
Certified
Domain Name System Dns
Windows 10
Domain Name System
David Wilson Summary
David Wilson, based in Plymouth, GB, is currently a Head of Information Technology Operations at Delt Shared Services Ltd. David Wilson brings experience from previous roles at Delt Shared Services Ltd and Wiltshire Council. David Wilson holds a 2013 - 2015 Foundation degree in Computing and IT Practice @ The Open University. With a robust skill set that includes Active Directory, Agile Methodologies, Budget Management, Business Process Improvement, Capacity Planning and more. David Wilson has 1 emails on RocketReach.
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