Ian Humber Email & Phone Number
Head of IT Service Management @ Delt Shared Services Ltd
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Ian Humber Location
- United Kingdom
Ian Humber Work
- Head of IT Service Management @ (May 2023 - Present)
- Head Of Service Delivery @ (July 2022 - May 2023)
- Customer Service Leader @ Freelance (August 2021 - July 2022)
- Head of Customer and Technical Support @ (November 2020 - July 2021)
- Career Break and life coach study @ Sabbatical (September 2019 - November 2020)
- Senior Director @ (January 2014 - November 2020)
- Senior Director @ (January 2008 - January 2014)
- Senior Director @ (January 2002 - January 2014)
- Senior Manager @ (January 1999 - April 2001)
- Mannesman Kienzle @ Support Consultant (January 1988 - January 1992)
- Manufacturing Systems Manager @ prestcold (January 1979 - January 1988)
Ian Humber Education
- Scandinavian International Management Institute (SIMI) 2004-2005
Ian Humber Skills
- Onboarding
- Employee Engagement
- Analytical Skills
- Customer Satisfaction
- Time Management
- Managed Services
- Business Acumen
- IT Strategy
- Customer Success
- Customer Journeys
- Microsoft Office
- Management
- Enterprise Software
- Customer Experience
- ERP
- Change Management
- Cloud Computing
- Service Delivery
- Project Management
- Business Process Improvement
- Business Intelligence
- Strategic Planning
- Business Analysis
- Business Process
- Program Management
- Customer Relationship Management (CRM)
- ITIL
- IT Service Management
- Service Desk
- Key Performance Indicators
- Operational Planning
- Service Management
- Operations Management
- Technical Support
- Agile Methodologies
- Strategy
- Business Strategy
- SaaS
- Leadership
- Team Management
- Team Building
- Customer Service
- People Management
- Coaching
- Teamwork
- Customer Support
- Training
- Team Leadership
- Incident Response
- Global Management
- Customer Relations
- Oracle E-Business Suite
- Customer Focus
- Customer Oriented
- CRM
- Integration
- Oracle Applications
- Enterprise Resource Planning (ERP)
- Customer Relationship Management Crm
- Oracle E Business Suite
- SQL
- Continuous Improvement
- Enterprise Resource Planning Erp
- Enterprise Resource Planning
- Customer Relationship Management
Ian Humber Summary
- Ian Humber, based in United Kingdom, is currently a Head of IT Service Management at Delt Shared Services Ltd. Ian Humber brings experience from previous roles at Seasalt, Freelance, WP Media and Sabbatical. Ian Humber holds a 2004 - 2005 Scandinavian International Management Institute (SIMI). With a robust skill set that includes Onboarding, Employee Engagement, Analytical Skills, Customer Satisfaction, Time Management and more. Ian Humber has 2 emails on RocketReach.
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