David Wilson Location
- Toronto, ON, CA
David Wilson Work
- 2024 - now Founder @
- 2022 - 2024 Senior Director, Global Support and Integrity Operations @
- 2021 - 2022 Senior Director, Member Risk Operations @
- 2021 - 2021 Director, Central Community Operations, US and C @
- 2019 - 2021 Director of Global Vendor Operations, The Americas @
- 2018 - 2019 Head of Global Vendor Operations, US and Canada @
- 2007 - 2017 Director of Operations, Global Channels Delivery @
- 2006 - 2007 Manager, Project Management @ Capital One
- 2000 - 2006 President and Entrepreneur and Director of Operations @ StreetDelivery.com, Inc./SeeTheStreet.com/StreetsofCanada.com
David Wilson Education
- University of Toronto
Certificate (Business Analysis)
2011 - 2011 - Berklee College
Bachelor of Arts (Music)
1998 - 2000
David Wilson Skills
- Business Process Management
- Customer Experience
- Banking
- Call Center
- Analytics
- Cross Functional Team Leadership
- Project Management
- Credit Cards
- Business Analysis
- Vendor Management
- Thought Leadership
- Digital Services
- Leadership
- Business Strategy
- Process Improvement
- Conflict Resolution
- Start Ups
- Customer Service
- Performance Management
- BPO
- Program Management
- Management
- Financial Services
- Contact Centers
- Risk Management
- Operations Management
- Call Centers
- Customer Retention
- Business Process Improvement
- Business Development
- Cross Functional Collaborations
- First Call Resolution
- Financial Risk
- Forecasting
- Product Management
- Customer Acquisition
- Operational Risk Management
- Customer Satisfaction
- Training
- Social Media
- Team Leadership
- Outsourcing
- Project Planning
- Strategic Planning
- Strategy
- Service Delivery
- Change Management
- Credit
- Microsoft Excel
- Analysis
- CRM
- Quality Assurance
- Budgets
- Strategic Financial Planning
- Relationship Management
David Wilson Summary
- David Wilson, based in Toronto, ON, CA, is currently a Founder at Impactify.cx. David Wilson brings experience from previous roles at DoorDash, Chime and Uber. David Wilson holds a 2011 - 2011 Certificate in Business Analysis @ University of Toronto. With a robust skill set that includes Business Process Management, Customer Experience, Banking, Call Center, Analytics and more. David Wilson has 1 emails and 3 mobile phone numbers on RocketReach.
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Others Named David Wilson
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