Dave Plumstead Email
Head of Resource Planning: Operational Delivery @ Markerstudy Broking
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Dave Plumstead Location
- Stoke-on-Trent, England, GB
Dave Plumstead Work
- Head of Resource Planning: Operational Delivery @ (November 2025 - Present)
- Head of Resource Planning @ (March 2018 - November 2025)
- Resource Planning Manager @ (September 2013 - March 2018)
- Head of Resource Planning @ (March 2018 - Present)
- Resource and Planning Manager @ (September 2013 - March 2018)
- Resource Planning Manager @ (March 2011 - September 2013)
- Forecasting and Scheduling Analyst @ (February 2008 - March 2011)
- Resource Planning Analyst and Resource Planning Manager (seconded) @ (April 1999 - February 2008)
Dave Plumstead Education
- University of Essex
Master of Arts (M.A.) (Comparative History)
1996-1998 - University of Essex
Bachelor of Arts (B.A.) (Philosophy and History)
1991-1994
Dave Plumstead Skills
- Forecasting
- Contact Centers
- Capacity Planning
- Customer Experience
- Workforce Management
- Call Centers
- Business Process Improvement
- Outsourcing
- Avaya
- Change Management
- Stakeholder Management
- Performance Management
- Strategic Planning
- Microsoft Excel
- Communication Skills
- BPO
- Resource Management
- Service Delivery
- Team Management
- IVR
- Team Leadership
- Team Building
- Management
- Strategy
- Employee Relations
- Project Planning
Dave Plumstead Summary
- Dave Plumstead, based in Stoke-on-Trent, England, GB, is currently a Head of Resource Planning: Operational Delivery at Markerstudy Distribution. Dave Plumstead brings experience from previous roles at Atlanta Group and Autonet Insurance. Dave Plumstead holds a 1996 - 1998 Master of Arts (M.A.) in Comparative History @ University of Essex. With a robust skill set that includes Forecasting, Contact Centers, Capacity Planning, Customer Experience, Workforce Management and more. Dave Plumstead has 2 emails on RocketReach.
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