Jon Bowen Email & Phone Number
Director of Operations @ Markerstudy Broking
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Jon Bowen Location
- Warkworth, England, GB
Jon Bowen Work
- Director of Operations @ (June 2024 - Present)
- Director of Partnership Operations Atlanta Group @ (October 2022 - June 2024)
- Customer Director @ (July 2019 - October 2022)
- Chief Operating Officer @ (January 2014 - July 2019)
- Head of Customer Relations @ (March 2012 - December 2013)
- Leader of Retail Relationship Operations @ (February 2011 - March 2012)
- Head of Customer Service @ Cooperative Financial Services (July 2008 - February 2011)
- Head of Banking sales and service @ (October 2007 - July 2008)
- Head of Sales @ Cooperative Financial Services (July 2006 - October 2007)
- Programme Leader @ Cooperative Financial Services (March 2005 - June 2006)
- Retail Network Manager @ (January 2003 - March 2005)
Jon Bowen Education
- St Cyres. S. Wales 1978-1984
Jon Bowen Skills
- Strategic Partnerships
- Multi-Site Operations
- Customer Journey Mapping
- Professional Services Industries
- Customer Engagement
- Change Programmes
- Strategic Thinking
- Business Relationship Management
- Customer Service Operations
- Customer Experience Transformation
- Exceeding Customer Expectations
- Operational Excellence
- Customer Experience
- Call Centers
- Management
- Change Management
- Banking
- Financial Services
- Contact Centers
- Business Process Improvement
- Process Improvement
- Risk Management
- Strategy
- Business Transformation
- Customer Satisfaction
- Project Delivery
- Performance Management
- Sales
- Business Analysis
- Retail Banking
- Financial Risk
- Business Process
- Strategic Planning
- Insurance
- Sales Management
- Customer Retention
- BPO
- Service Delivery
- Operations Management
- Budgets
- Portfolio Management
- Telephony
- Project Portfolio Management
- Stakeholder Management
- Leadership
- Customer Service
- Performance Improvement
- Complaint Management
- Programme Delivery
- Relationship Management
- Governance
- Customer Oriented
- Feedback
- Culture Change
- Team Management
- Team Leadership
- Sla
- Operations
- Budgeting
- Services
Jon Bowen Summary
- Jon Bowen, based in Warkworth, England, GB, is currently a Director of Operations at Markerstudy Distribution. Jon Bowen brings experience from previous roles at Atlanta Group, Paymentshield and The Co-operative Banking Group. Jon Bowen holds a 1978 - 1984 St Cyres. S. Wales. With a robust skill set that includes Strategic Partnerships, Multi-Site Operations, Customer Journey Mapping, Professional Services Industries, Customer Engagement and more. Jon Bowen has 2 emails on RocketReach.
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