David Harrison Email & Phone Number
Customer Director @ Markerstudy Broking
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David Harrison Location
- United Kingdom
David Harrison Work
- Customer Director @ (February 2026 - Present)
- Associate Director, Customer Insights and Operations @ (May 2025 - March 2026)
- Director of Customer Operations and Insight @ (November 2021 - April 2025)
- Head of Customer Experience and Continuous Improvement @ (July 2020 - December 2021)
- Head of Operational Excellence @ (April 2016 - June 2020)
- Head of HR and Development @ (July 2005 - May 2016)
- Deputy Head of HR @ OutRight Ltd (May 2003 - June 2005)
- Call Centre Management @ (November 1998 - April 2003)
David Harrison Education
- University of Derby
Systems Thinking and Service Improvement
2016-2017 - Prosci via CMC Partnership
Change Management
2016-2016 - Vanguard
Vanguard Method for Service Improvement
2016-2016 - Liverpool Hope University
Chartered Institute of Personnel and Development (Human Resource Strategy and Management)
2009-2011 - Chartered Insurance Institute
General Insurance
2000-2005 - Newcastle College
Journalism
1993-1995 - Painsley RC High School 1988-1993
David Harrison Skills
- Agile Environment
- Business Transformation
- Business Transformation Planning
- Call Center Development
- Change Management
- Coaching
- Contact Center Technology
- Creative Problem Solving
- Critical Thinking
- Cultural Transformation
- Customer Experience
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Employee Relations
- Employment Law
- Facilities Management
- HR Policies
- HR Strategy
- Human Resources
- Innovation Management
- Insurance
- Internal Communications
- Interpersonal Skills
- Job Evaluation
- Leadership
- Leadership Development
- Management
- Management Development
- Multi-Site Operations
- Operational Efficiency
- Operations Management
- Organizational Psychology
- Payroll
- People Management
- Performance Management
- Product Design
- Project Delivery
- Recruiting
- Recruitment Advertising
- Recruitment/Retention
- Risk
- Stakeholder Management
- Strategic Initiatives
- Strategy
- Succession Planning
- Systems Thinking
- TUPE
- Talent Management
- Team Management
- Training
- Voice of the Customer
David Harrison Summary
- David Harrison, based in United Kingdom, is currently a Customer Director at Markerstudy Retail. David Harrison brings experience from previous roles at Markerstudy Retail, Atlanta Group and Ageas in the UK. David Harrison holds a 2016 - 2017 Systems Thinking and Service Improvement @ University of Derby. With a robust skill set that includes Agile Environment, Business Transformation, Business Transformation Planning, Call Center Development, Change Management and more. David Harrison has 1 emails and 2 mobile phone numbers on RocketReach.
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