IXDF: UX Management: Strategy and Tactics (Web Page, Digital/Multimedia and Information Resources Design)
2021 - 2022
SAP
SAP BusinessObjects Web Intelligence (Report Design)
2017 - 2017
Active Manager Accredited
Bearing Point Accreditation (People Management/ Active Management/ development)
2015 - 2016
The Shaw Academy
Diploma (Social Media and Online Marketing)
Bryony Mcivor's Skills
Customer Experience
Customer Service
Customer Satisfaction
CRM
Communication
Knowledge Management
Consumer Law
Microsoft Office
Leadership
Coaching
Bryony Mcivor's Summary
Bryony McIvor, based in Manchester, GB, is currently a Head of Digital Customer Experience at Atlanta Group, bringing experience from previous roles at Atlanta Group, Swinton Group, Studio Retail Limited and Express Gifts Ltd. Bryony McIvor holds a 2005 - 2007 Bachelor of Laws (LLB) in Law @ University of Central Lancashire. With a robust skill set that includes Customer Experience, Customer Service, Customer Satisfaction, CRM, Communication and more, Bryony McIvor contributes valuable insights to the industry.