Danny Hernandez Email & Phone Number
Principal Services Solutions Manager @ Snowflake
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Danny Hernandez Location
- Walnut Creek, CA, US
Danny Hernandez Work
- Principal Services Solutions Manager @ (February 2026 - Present)
- Global Director, Customer Success @ (May 2024 - February 2026)
- Customer Success Manager @ (May 2023 - May 2024)
- Technical Customer Success Manager @ (March 2021 - May 2023)
- Customer Success Manager @ (June 2019 - March 2021)
- District Operations Manager - Business Analyst @ (August 2018 - June 2019)
- Coverage Business Analyst @ (October 2016 - May 2018)
- Customer Experience Analyst Supervisor @ (November 2014 - May 2016)
- Operations Supervisor @ (November 2012 - November 2014)
- Trainer @ (February 2010 - November 2012)
- Customer Experience Analyst @ (August 2009 - February 2010)
- Customer Service Representative @ (March 2009 - August 2009)
Danny Hernandez Education
- Universidad Mariano Gálvez
Master of Business Administration (MBA) (Business Administration and Management, General)
2015-2017 - Universidad Mariano Gálvez
Bachelor's degree (Computer Science)
2008-2013
Danny Hernandez Skills
- Account Management
- Business
- Business Reviews
- Client Onboarding
- Client Relations
- Communication
- Constructive Feedback
- Creative Problem Solving
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Data Analysis
- Easily Adaptable
- English
- English to Spanish
- Google Kubernetes Engine (GKE)
- Key Metrics
- Leadership
- Lean Six Sigma
- Management
- Microsoft Excel
- Microsoft Office
- Onboarding
- Pedagogy
- Portfolio Planning
- Post-Sales
- Presentations
- Problem Solving
- Product Adoption
- Product Road Mapping
- Professional Services Management
- Programming
- Project Management
- Python (Programming Language)
- Quality Control
- Quarterly Reviews
- Relationship Building
- Sales
- Senior Administration
- Software as a Service (SaaS)
- Spanish
- Start-up Environment
- Start-ups
- Team Leadership
- Team Management
- Technology Consulting
- Time Management
- Training
- Training & Development
- Upselling
Danny Hernandez Summary
- Danny Hernandez, based in Walnut Creek, CA, US, is currently a Principal Services Solutions Manager at Snowflake. Danny Hernandez brings experience from previous roles at Yugabyte, Apollo GraphQL and Odoo. Danny Hernandez holds a 2015 - 2017 Master of Business Administration (MBA) in Business Administration and Management, General @ Universidad Mariano Gálvez. With a robust skill set that includes Account Management, Business, Business Reviews, Client Onboarding, Client Relations and more. Danny Hernandez has 4 emails and 2 mobile phone numbers on RocketReach.
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