Dan H. Email
Head of Support Operations @ Buzz Solutions
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Dan H. Location
- Boston, MA, US
Dan H. Work
- Head of Support Operations @ (March 2025 - Present)
- Senior Customer Support Representative @ (October 2024 - March 2025)
- Senior Community Operations Manager @ (October 2023 - June 2024)
- Community Operations Manager and Team Lead @ (August 2022 - October 2023)
- Quality Assurance Specialist @ (September 2021 - August 2022)
- Senior Customer Experience Representative @ (April 2021 - September 2021)
- Customer Experience Specialist @ (April 2020 - April 2021)
- Substitute Teacher @ (October 2019 - November 2020)
- Call Center Operations Manager @ Integral Resources Inc. (March 2016 - February 2018)
- Campaign Associate @ Integral Resources Inc. (January 2015 - March 2016)
Dan H. Skills
- Analytical Skills
- Artificial Intelligence (AI)
- Business Analysis
- CRM Databases
- Collaborative Problem Solving
- Communication
- Constructive Feedback
- Credit Cards
- Customer Experience
- Customer Experience Analysis
- Customer Service
- Customer Service Management
- Customer Support
- Data Analysis
- Data Collection
- Dispute Resolution
- Emotional Intelligence
- Enterprise Operations
- Financial Statements
- Fraud Prevention
- Help Desk Support
- IT Management
- Legal Research
- Lines Of Credit
- Looker (Software)
- Maestro
- Management
- Meeting Facilitation
- Operations Management
- Payment Systems
- Playvox
- Problem Solving
- Process Improvement
- Product Reviews
- Project Leadership
- Project Management
- Quality Assurance
- Risk Assessment
- Rubrics
- Salesforce Lightning
- Salesforce.com
- Scrum
- Social Media
- Social Media Communications
- Strategic Communications
- Strategic Planning
- Support Management
- System Administration
- Teaching
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Time Management
- Training
- Training & Development
- Zendesk
Dan H. Summary
- Dan H., based in Boston, MA, US, is currently a Head of Support Operations at Buzz Solutions. Dan H. brings experience from previous roles at Mudflap and Drizly, an Uber Company. With a robust skill set that includes Analytical Skills, Artificial Intelligence (AI), Business Analysis, CRM Databases, Collaborative Problem Solving and more.
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