Daktela Information

View Top Employees from Daktela

Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. We connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience. We combine virtual pbx, omni-channel contact center technology, realtime analytics, integrated CRM and helpdesk and offer a single platform with rich API to help companies improve productivity and overall customer experience. Daktela provides integrated global voice services, sms messaging and DID numbers from more than 70 countries. We are committed to award winning 24/7 customer support. Over 600 customers worldwide adopted Daktela solution including T-Mobile, Dial Telecom, Metlife, Notino, Benestra or GLS.

Website	https://daktela.com
Revenue	$8.5 million
Employees	118 (84 on RocketReach)
Founded	2005
Address	Vinohradská 2828/151, Praha 3, Prague, Prague 13000, CZ
Phone	+420 226 211 245
Technologies	JavaScript , HTML , PHP +52 more (view full list)
Industry	Telecommunications, Telecommunications General, VoIP, Hardware, PBX, Call Center, Contact Center, Hosted Contact Center, Call Recording, Hosted Pbx, Hosted Call Center
Web Rank	149622
Web Visits	144400
Keywords	Call Center Software, Contact Center Platform, Customer Experience Management, Call Center Solutions, Omnichannel Contact Center, Omnichannel Customer Service, Customer Support Solutions, Customer Service Software, Cloud Contact Center, Multichannel Communication, Contact Center Automation, Communication Platform, Virtual Pbx, Small Business Phone Systems, Unified Communications, Social Media Customer Service, Sms Marketing Software, Help Desk Software, Phone System For Business
Competitors	Salesforce, HubSpot, Zendesk Sell, RingCentral, Zoho, Talkdesk, Intercom, Help Scout, Overseas Examinations Commission, LiveAgent +41 more (view full list)
SIC	SIC Code 481 Companies, SIC Code 48 Companies
NAICS	NAICS Code 517911 Companies, NAICS Code 51 Companies, NAICS Code 517 Companies, NAICS Code 5179 Companies, NAICS Code 51791 Companies