Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reduce churn and increase lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.
| Website | https://www.custify.com |
| Employees | 48 (23 on RocketReach) |
| Founded | 2017 |
| Technologies |
JavaScript
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HTML
,
PHP
+79 more
(view full list)
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| Industry | Software Development |
| Keywords | Customer Success Platform, Customer Success Management, Saas Customer Success, Increase Customer Lifetime Value, Customer Success Tools, B2b Saas Solutions, Customer Churn Reduction, Improve Customer Experience, Customer Success Metrics, Saas Business Solutions, Customer Retention Platform, Customer Engagement Platform, Crm Integration, Customer Lifetime Value, Saas Platform |
| Competitors | Zoho, Gorgias, HubSpot, Tidio, Intercom, Help Scout, Kayako, LiveAgent, Zendesk Sell, Overseas Examinations Commission +40 more (view full list) |
Looking for a particular Custify employee's phone or email?
Philipp Wolf is the CEO of Custify.
23 people are employed at Custify.