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Contact Center Tools provides a rich suite of all the important technology needed to manage agents in the contact center. CCT's lifecycle strategy takes agent management across the spectrum from key performance indicator dashboards to coaching to learning, knowledge testing and QA scorecards. With this single tool, agent performance comes into view as holistic measurable metrics that are used to improve agent productivity.

Contact Center Tools Questions

The Contact Center Tools annual revenue was $2 million in 2026.

Contact Center Tools is based in Delafield, Wisconsin.

The NAICS codes for Contact Center Tools are [541, 54, 5416].

The SIC codes for Contact Center Tools are [87, 874].

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