Contact Center Tools provides a rich suite of all the important technology needed to manage agents in the contact center. CCT's lifecycle strategy takes agent management across the spectrum from key performance indicator dashboards to coaching to learning, knowledge testing and QA scorecards. With this single tool, agent performance comes into view as holistic measurable metrics that are used to improve agent productivity.
| Website | http://www.contactcentertools.com |
| Revenue | $2 million |
| Employees | View employees |
| Founded | 2016 |
| Address | 3215 Golf Rd Ste 115, Delafield, Wisconsin 53018, US |
| Phone | (425) 654-1700 |
| Industry | IT Services and IT Consulting, Business Services General, Business Services |
| Competitors | Genesys, Twilio, RingCentral, Talkdesk, Verint, Five9, inContact, LiveAgent, Zendesk Sell, Overseas Examinations Commission +43 more (view full list) |
| SIC | SIC Code 87 Companies, SIC Code 874 Companies |
| NAICS | NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 5416 Companies |
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The Contact Center Tools annual revenue was $2 million in 2026.
Contact Center Tools is based in Delafield, Wisconsin.
The NAICS codes for Contact Center Tools are [541, 54, 5416].
The SIC codes for Contact Center Tools are [87, 874].