ClickSoftware Technology Stack

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Camtasia by TechSmith is a software suite for screencasting and video tutorial creation.

Capterra is a free online marketplace vendor serving as an intermediary between buyers and technology vendors within the software industry.

Enterprise search technology for better customer support, customer self-service, and knowledge management in the digital workplace.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Microsoft Forms is an online surveys and polls creator to collect customer feedback, measure employee satisfaction, and organize team events.

AddThis provides social engagement tools, APIs and services personalizing websites for engagement, monetization and traffic boosting

AddToAny is the universal sharing platform for websites and apps.

Business Catalyst is an all-in-one business website and online marketing solution, built for web designers.

Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.

Asana is a task & project management solution for teams. Asana users can share, plan, organize & track the progress of the tasks that each member is working on. 

Bizzabo is an event success platform that helps organizers create beautiful event websites, sell tickets and build a community.

Create pixel-perfect designs with their drag-and-drop tools and use powerful automation workflows to send relevant and personalized emails.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Akamai Technologies, Inc. is an American content delivery network and cloud service provider. Akamai's content delivery network is one of the world largest distributed computing platforms, responsible for serving between 15% and 30% of all web traffic.

Amazon CloudFront is a content delivery web service.

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

AWS CloudFormation gives users an easy way to model a collection of related AWS and third-party resources, provision them quickly and consistently, and manage them throughout their lifecycles, by treating infrastructure as code.

BugHerd is a simple bug tracker that helps capture client feedback, resolve issues and manage projects visually.

API-first CMS and blogging platform built for developers

Adobe Analytics is an analytics solution for applying real-time analytics and detailed segmentation across all of your marketing channels.

Amazon Elastic MapReduce is a web service that makes it easy to quickly process vast amounts of data.

Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.

Amazon Redshift is a fast, fully managed, petabyte-scale data warehouse

Crazy Egg analyzes web visitor behavior using heat mapping technology to discover where people scroll and click on their website.

Kibana is an open source data visualization platform.

Evergage track each visitor and their actions on web and mobile. Integrate data across platforms, conduct A/B and multivariate testing, and access real-time reporting.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Adobe Illustrator is a vector graphics editor.

SkypeTime is a Work time and Security monitoring system based on Office 365, Skype for Business, Active Directory

Adobe Stock is an online collection of royalty-free stock images, vector graphics, illustrations, video footage, templates, audio, and 3D assets.

Amazon API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale.

Amazon Aurora is a MySQL and PostgreSQL-compatible relational database built for the cloud, that combines the performance and availability of traditional enterprise databases with the simplicity and cost-effectiveness of open source databases.

Amazon DynamoDB is a flexible NoSQL database service.

Amazon SNS enables businesses to send messages or notifications directly to users with SMS text messages to over 200 countries, mobile push on Apple, Android, and other platforms or email (SMTP).

AMP is a way to build web pages for static content that render fast.

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

Anypoint Platform is an API Manager that enables customers to manage users, monitor and analyze traffic, and even secure APIs with ordered policies.

Aha! is a cloud-based idea management solution designed to help project managers and R&D teams design product roadmaps and share strategic initiatives

Amazon Aurora Serverless is an on-demand, auto-scaling configuration for Amazon Aurora. It enables businesses to run database in the cloud without managing any database capacity. It automatically starts up, shuts down, and scales capacity up or down based on business application's needs.

Amazon Cloud Directory is a highly available multi-tenant directory-based store in AWS.

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.

Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables developers to decouple and scale microservices, distributed systems, and serverless applications.

AWS Cloud Data Migration is a line of end-to-end data transfer solution designed for data centers.

AWS Database Migration Service helps users migrate databases to AWS quickly and securely. With AWS Database Migration Service, users can continuously replicate data with high availability and consolidate databases into a petabyte-scale data warehouse by streaming data to Amazon Redshift and Amazon S3.

AWS Server Migration Service (SMS) is an agentless service which makes it easier and faster to migrate thousands of on-premises workloads to AWS.

IBM Maximo is an asset management platform that uses advanced analytic tools and IoT data to improve operational availability and reduce risk.

Amazon Cognito is a service that makes it easy to save mobile user data, such as app preferences or game state, in the AWS Cloud.

AWS Backup is a fully managed backup service that makes it easy to centralize and automate the back up of data across AWS services in the cloud as well as on premises using the AWS Storage Gateway.

AWS Identity and Access Management (IAM) enables users to manage access to AWS services and resources securely.

AWS IoT offers services for all layers of security, including preventive security mechanisms, like encryption and access control to device data, and a service to continuously monitor and audit configurations.

AWS Single Sign-On (AWS SSO) is a cloud service that allows you to grant users access to AWS resources, such as Amazon EC2 instances, across multiple AWS accounts.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Kaspersky is a suite of antivirus and internet security protection software designed for homes, small, medium and enterprise business. These products enable users to protect computer and mobile devices against viruses and other threats, remove advertisements and unused applications, and secure sensitive information during online access. Products include Kaspersky Anti-Virus, Kaspersky Internet Security, Kaspersky Total Security, Kaspersky Security Cloud, and Kaspersky Endpoint Security Cloud.

Kaspersky Anti-Virus is a proprietary antivirus program developed by Kaspersky Lab. It is designed to protect users from malware and is primarily designed for computers running Microsoft Windows and macOS, while Linux version is available only for business consumers.

Amazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.

Amazon Elastic Container Service (Amazon ECS) is a fully managed container orchestration service that provides the most secure, reliable and scalable way to run containerized applications.

Amazon Elastic Container Service (Amazon ECS) is a fully managed container orchestration service that provides the most secure, reliable and scalable way to run containerized applications.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

Dispatch's platform brings businesses into the on-demand economy by providing enterprises with a mobile extension for their legacy systems and offering a self-serve set of products and APIs for marketplaces and developers.

Docker is an open platform that enables developers and system administrators to create distributed applications.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

Brightidea's Innovation Management Platform provides innovative ideas for users business. It also source better ideas and implement new innovations.

Cloudinary allows users to securely upload images to customer's websites and mobile apps.

Drupal is an open source content management platform powering millions of websites and applications. Its built, used, and supported by an active and diverse community of people around the world.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Calabrio Call Recording is a software enabling digital businesses to monitor & record all calls & analyze data, to improve the customer experience & control quality.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

GoToWebinar is a collaboration tool user can use to conduct "do-it-yourself"" webinars

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Clearbit develops a suite of business intelligence APIs for modern day firms.

Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Index creates the profiles of the contacts, enables users to make notes of the meeting and share it with the team.

Marketo provides a complete marketing software platform to businesses of all sizes with tools for marketing automation, campaign management, & lead nurturing.

Dynamics CRM is a customer relationship management solution from Microsoft, made available as cloud, on-premise or a hybrid solution.

NetSuite CRM is a cloud-based customer relationship management software.

Managed backup services, and release management tools for Salesforce

Deem is a cloud and mobile commerce solution for businesses, enabling them to save, sell and syndicate resulting in lower costs, increased revenue and enhanced customer loyalty.

Flutterwave makes accepting all forms of payments simple.

Cloud based HR & payroll software for SMEs that helps streamline HR processes

Kulturra payment center offers invoicing, payments and subscription solutions.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Microsoft Dynamics AX is an enterprise resource planning (ERP) solution for mid-size to large companies.

MicroStrategy, helps business people make faster, better business decisions, empowering them with self-service tools to explore data and share insights in minutes. Simple drag-and-drop tools are paired with intuitive visualizations. Quick connections to any data source are combined with one-click sharing of any insight.

NetSuite is the world's leading cloud business management software suite made specifically for the needs of high-growth and mid-sized businesses.

GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.

Infor is a global company that provides enterprise software products for every aspect of business. The company builds complete industry suites in the cloud and efficiently deploy technology that puts the user experience first, leverages data science, and integrates easily with users existing systems.

ITS Dispatch is a trucking and freight logistics broker software for small and medium businesses.It features a suite of fleet management applications, including dispatch and scheduling, GPS tracking, freight brokerage, and rates and quote management.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Oracle Banking help Banks to transform their business models by streamlining and automating business processes. Also adopting new distribution strategies and implementing key enterprise services.

Oracle Consulting offers services and methodologies designed to address technology needs ranging from strategic planning to enterprise system optimization.

PTV Group is a logistics software company that improves mobility and transport – by using world-class software, data and scientific know-how gained from four decades of experience in planning and optimising the movement of people and goods.

Xerox suite is set of products used for business process services and document management.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Loader.io is a load testing service that allows you to stress test your web-apps and apis with thousands of concurrent connections.

Mocking framework for unit tests in Java.

Optimizely is the world's leading experimentation platform, enabling businesses to deliver continuous experimentation and personalization.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Swrve is a mobile marketing platform that empowers marketers to drive engagement, retention and monetization with their mobile apps.

TestRail is a comprehensive web-based test case management software to manage, track and organize software testing efforts.

Magento provides e-commerce software and platform solutions worldwide.

Mirakl gives retailers and brands the ability to quickly launch a new source of revenue with their own online marketplace.

Sweet Tooth is a points and rewards app for e-commerce merchants, offers customized loyalty programs and reward systems to custome...