Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations.
Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.
We’re the personalization people.
We help retailers give their customers more reasons to come back, with offers that matter to them and rewards that make them feel valued. That means making loyalty more personal, more valuable and more profitable.
Built by retailers, for retailers, our AIR platform brings together loyalty, promotions and real-time execution, with AI models that automate personalization at scale. It helps grocery and big-box businesses turn what they know about their customers into relevant offers and rewards, delivered in-store and online.
We work with some of the world’s leading retailers, including Tesco, Loblaws, Carrefour, Giant Eagle, Woolworths Group and Morrisons. Together, we put personalization into practice at scale, delivering 1.8 billion personalized offers every week and managing 813 million loyalty wallets worldwide.
Our promise is simple: Better. Simpler. Cheaper.
That means helping you create better experiences for your customers that help drive incremental sales, while making life simpler for your teams and reducing the time, effort and infrastructure costs of delivering personalization at enterprise scale.
And behind it all is our team of passionate people who know retail, loyalty and AI, and who really care about getting it right. We work alongside your teams, listening to the challenges you face and helping you turn your ambitions into something your customers can experience.
We’d love to hear how we can help you turn the vision of one-to-one marketing into a reality.
The SHRAPNEL team is seeking bright minds from every culture, discipline, and background to join us on a new creative endeavor. We’re a mission-focused team with industry roots in world-class game development, studio building, and platform creation. Our goal is empowering the world to share in playful collaboration at the intersection of gaming, creation, and true ownership.