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Christopher Manuel Location
Grapevine, TX, US
Christopher Manuel Work
Sr. Incident and Escalation Manager @ (June 2022 - Present)
Incident and Escalation Manager @ (September 2020 - June 2022)
Sr. Supervisor, Customer Service Management @ (July 2019 - May 2020)
Customer Experience Manager @ (February 2018 - February 2019)
Operations Manager @ Convergys (June 2017 - September 2017)
Senior Team Manager @ Convergys (January 2016 - September 2017)
Critical Situation Manager @ Convergys (October 2015 - January 2016)
Team Supervisor @ (August 2013 - October 2015)
Customer Account Executive @ (May 2011 - January 2012)
Digital Sales Manager @ (October 2010 - May 2011)
Product Specialist @ (July 2008 - December 2010)
Sales Associate @ (June 2008 - February 2009)
Christopher Manuel Education
LSU Shreveport
Master of Business Administration - MBA (Business Administration and Management, General)
2020-2021
Tougaloo College
Bachelor of Arts (B.A.) (Psychology)
2006-2011
Christopher Manuel Skills
Management
Customer Experience
Business Development
Sales
Retail
Management Consulting
Technical Support
Project Management
Quality Management
Customer Relationship Management (CRM)
Account Management
Social Media
Customer Satisfaction
Strategy
Vendor Management
Business Process Improvement
CRM
Business-to-Business (B2B)
Microsoft Office
Photoshop
OS X
Google Docs
Computer Hardware
Power BI
Microsoft Excel
Microsoft Word
Public Speaking
Customer Service
Leadership
Training
Critical Thinking
Relationship Building
Team Building
Team Leadership
Time Management
Collaborative Problem Solving
Apple Software
Mac OS
Inside Sales
Workforce Management
Customer Retention
Continuous Improvement
Christopher Manuel Summary
Christopher Manuel, based in Grapevine, TX, US, is currently a Sr. Incident and Escalation Manager at Snowflake. Christopher Manuel brings experience from previous roles at Splunk, Cardinal Health, Mizzen+Main and Convergys. Christopher Manuel holds a 2020 - 2021 Master of Business Administration - MBA in Business Administration and Management, General @ LSU Shreveport. With a robust skill set that includes Management, Customer Experience, Business Development, Sales, Retail and more. Christopher Manuel has 7 emails and 5 mobile phone numbers on RocketReach.
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